NPS Centennial Monthly Feature
Last month we briefly explored the role of the park ranger; this month we
look at Interpretation and Education (I&E) in the National Park Service. The
Interpretation and Education staffs at parks, in programs, and national offices
work on our behalf to ensure the best opportunities for learning are present to
all Americans.
This NPS function includes the park interpretive ranger (originally referred to as
ranger-naturalists) you might join on a guided hike or you heard telling stories
around the campfire in a nightly campground program. But it also includes a wide
range of responsibilities from the development of the park entrance sign (and
other NPS signage), the park brochure given at the entrance station, the creation of
wayside exhibits along park roads, as well as both the exhbits and park film
within the visitor center. Many park units have Official NPS Handbooks (either
historical
or natural)
which are valuable interpretation and education resources.
The Harpers Ferry
Center (HFC) creates a variety of interpretive tools to assist NPS field
interpreters. These tools include audiovisual programs, historic furnishings,
museum exhibits, publications, and wayside exhibits. HFC also provides a variety
of services including graphics research, interpretive planning, media
contracting, artifact conservation, revision and reprinting of publications, and
replacement of wayside exhibits. HFC provides a superb online historic photo
collection and maps of all national parks.
A partner in providing Interpretation & Education to park visitors is
the key role played by Cooperating Associations. The Yosemite Museum
Association was formed in 1923 by Ansel F. Hall and became the first non-profit
cooperating association for the National Park Service. As of 2012, there were
sixty-nine cooperating associations, nearly half having been formed in the
1950s/1960s. Many of the nature trail booklets are printed by these "natural
history associations", along with more detailed publications covering a wide
range of subjects which can be purchased at park bookstores, which are operated
by the cooperating association within the visitor center. Part of the proceeds
from these sales are donated to the parks, which the parks use for activities,
programs and publications to aid and promote the historical, scientific and
conservation activities of the National Park Service. For more information on
cooperating associations, please read Danny Bernstein's National Parks Traveler
article (2/5/2010) titled:
Just Exactly What Is A National Park "Cooperating Association"? Here's the Answer,
along with this small NPS publications: National Park Service
Cooperating Associations (c1981).
The following study by Barry Mackintosh briefly explores interpretation in
the National Park Service. For additional insights into the field of
interpretation, you are invited to read these additional books.
INTERPRETATION IN THE NATIONAL PARK SERVICE: A HISTORICAL PERSPECTIVE
Barry Mackintosh
History Division
National Park Service
Department of the Interior
Washington, D.C.
1986
"Although the National Park Service did not invent interpretation,
that organization was largely responsible for the broad public
recognition of its values in developing understanding and appreciation
of nature and history. . . . the national park service effectively
modified formal educational pocesses to arouse the latent interests and
desires of park visitors, and, as a result of ever-increasing numbers of
such visitors over the years, interpretation has become
practically a household word."
So wrote C. Frank Brockman, retired from a long career at Mount
Rainier National Park, in the January 1978 Journal of Forest
History. Brockman's excellent article, "Park Naturalists and the
Evolution of National Park Service Interpretation through World War II,"
reflected his background and interests as a naturalist. The present
account, reflecting its author's background as a park historian, is
correspondingly weighed toward historical interpretation By no means
does it pretend to tell the entire story. Instead it focuses on guiding
concepts, trends, special emphases, and problem areas that have most
concerned those responsible for interpretation.
Interpreters are a critical lot, seldom hesitant to note when their
performance falls short of the ideal. From this history, present and
future interpreters will be reminded that most of the problems they face
have precedents. Knowing this may not solve the problems, but it should
help to put them in perspective.
ORIGINS
Before the National Park Service
Well before some of America's most spectacular natural places were
reserved as national parklands in the last half of the 19th century,
persons seeking adventure and inspiration visited them. Some of these
pre-park visitors found the wild beauties of these lands sufficient to
occupy their attention. Others, supplementing aesthetic appreciation
with scientific curiosity, sought to understand and explain the
remarkable natural phenomena they encountered.
Among the latter was John Muir. In 1871, while living and working
near Yosemite Valley, Muir recorded in his notebook, "I'll interpret the
rocks, learn the language of flood, storm and the avalanche. I'll
acquaint myself with the glaciers and wild gardens, and get as near the
heart of the world as I can." Muir's use here of "interpret" has been
cited as the first precedent for its later adoption by the National Park
Service,1 although the context suggests an effort more toward
understanding than communication.
Muir did communicate the natural values of the Sierra eloquently
through his writings. Other forerunners of written park interpretation
include The Yosemite Guide-Book of 1869 by J. D. Whitney,
California State Geologist, and In the Heart of the Sierras by
James Mason Hutchings, a former Yosemite Valley hotel operator,
published in 1886.
After the U.S. Army assumed protection duties in Yellowstone National
Park in 1886, some of the soldiers stationed in the Upper Geyser Basin
undertook to explain thermal features to visitors. These early
interpretive "cone talks" owed little to scientific knowledge, but they
were no worse than the explanations forthcoming from commercial sources
in the park. According to Robert Shankland:
In the early days at Yellowstone, the tourist who neglected
to stuff himself in advance at the encyclopedias was liable to have a
dark time of it among the volcanic phenomena. There was little
on-the-spot enlightenment. Most stagecoach drivers liked to descant to
the customers, but in a vein of bold invention. A few voluble guides
worked out of the hotels; they cruelly punished the natural sciences.
Under the regulations the guides could charge no fees. They did well,
however, on tips, which they induced by a classic method: every audience
harbored an unacknowledged accomplice, who at the end of a guide's
remarks voiced resounding appreciation and, with a strong look around,
extended a generous cash award.2
After the turn of the century some improvement in the quality of
public presentations was evident. The Wylie Camping Company, which
housed Yellowstone visitors in tents, recruited teachers who gave
lectures and campfire programs while performing other duties. Elsewhere,
the trend was illustrated in and near the future Rocky Mountain National
Park. Enos Mills, who established Longs Peak Inn near Estes Park,
Colorado, in 1901, was an American pioneer in "nature guiding." While
working for establishment of the national park--achieved in 1915--Mills
led and promoted guided hikes through the area aimed at appreciation of
its natural values.3
In 1905 Frank Pinkley, custodian of the Casa Grande Ruin Reservation
(later Casa Grande National Monument) in Arizona Territory, pioneered
another category of interpretation when he assembled a sampling of
pre-historic artifacts recovered from archeological excavation in the
ruin. Pinkley's display has been called the forerunner of national park
museum exhibits.4 The year before, 1st Lt. Henry F. Pipes, a
surgeon with the 9th Cavalry stationed in Yosemite National Park, laid
out paths and labeled 36 species of plants near Wawona as part of an
arboretum. This natural exhibit was abandoned after it was discovered to
lie on private land, and the military superintendent's plan for an
adjoining museum and library building was not realized. By 1915 Yosemite
did have what it called a museum, in the form of a flora and fauna
specimen collection exhibited in the headquarters
building.5
Of the several forms of early park explanatory media, publications
reached the largest audience. In 1911 Laurence F. Schmeckebier, the
Department of the Interior's clerk in charge of publications, asked the
superintendents of the larger parks to submit material for a series of
handbooks containing basic information on access, accommodations, and
the like. A second handbook series promoted by Schmeckebier and written
by Smithsonian Institution and U.S. Geological Survey scientists
interpreted major park features. Booklets included The Secret of the
Big Trees: Yosemite Sequoia and General Grant National Parks (1913)
by Ellsworth Huntington, Origin of Scenic Features of Glacier
National Park (1914) by N. R. Campbell, Mount Rainier and Its
Glaciers (1914) by F. E. Matthes, and Fossil Forests of
Yellowstone National Park (1914) by F. H. Knowlton. In a 1912
article in Popular Science Monthly, "the national parks from the
educational and scientific side," Schmeckebier publicized the values
forthcoming from popular study and professional
research.6
Schmeckebier's activities were part of an Interior Department effort
to build popular support for the national parks and political support
for creation of a new bureau within the department to manage them. In
1915 Stephen T. Mather began to advance these objectives full time as
special assistant to the Secretary of the Interior for national parks.
Mather hired Robert Sterling Yard, a former colleague on the New York
Sun, to handle park publicity (personally paying his $5,000
salary). They tied their campaign to the contemporary "see America
first" movement, aimed at encouraging affluent vacationers to spend
their dollars at home rather than abroad.
Yard's first product was The National Parks Portfolio,
financed with $43,000 contributed by 17 western railroads profiting from
park tourism. Two hundred seventy-five thousand copies of this lavishly
illustrated publication were printed in June 1916 and distributed free
to prominent Americans, including members of Congress. "It is the
destiny of the national parks, if wisely controlled, to become the
public laboratories of nature study for the nation," Secretary of the
Interior Franklin K. Lane wrote in its introduction.7 Thus,
while the promotion was grounded in economic and political
considerations, it advanced the prospect of an overriding educational
purpose for the parks.
The Park Service Assumes Responsibility
Doubtless influenced by the publicity campaign, Congress passed the
National Park Service bill in August 1916, and the new bureau began
operating the following year with Mather as director and Horace M.
Albright as his assistant. Heavy publicity to promote and aid park
tourism--and thereby to stimulate increased Park Service
appropriations--continued under Yard, who became chief of the Service's
"educational division" (a nonofficial capacity in which Mather continued
to pay his salary). Yard turned out a second edition of The National
Parks Portfolio in 1917 with added sections on Hot Springs and the
lesser parks and monuments, omitted from the original publication. The
Service also disseminated more than 128,000 park circulars, 83,000
automobile guide maps, and 117,000 pamphlets titled "glimpses of our
national parks" that year and circulated 348,000 feet of motion picture
film to schools, churches, and other organizations.8
A letter from Secretary Lane to Director Mather in May 1918--drafted
by Horace Albright--constituted the Service's first administrative
policy statement. It reiterated the concept of the parks as educational
media:
The educational, as well as the recreational, use of the
national parks should be encouraged in every practicable way. University
and high-school classes in science will find special facilities for
their vacation period studies. Museums containing specimens of wild
flowers, shrubs, and trees and mounted animals, birds, and fish native
to the parks, and other exhibits of this character, will be established
as authorized.9
Despite this high-level expression of support, the idea of the Park
Service being in the education business--beyond dispensing basic tourist
information--was not widely applauded. Yard later recalled the obstacles
he faced during the bureau's first years:
Educational promotion wasn't much of a success at first. No
one in Washington took any interest in it except Mr. Mather,
spasmodically; Congressmen smiled over it; and with a very few
exceptions the concessioners opposed it. Somebody politically
influential on the Pacific Coast slammed the whole idea of education in
national parks by letter to his Senator who called up Secretary Lane
about it, and Lane phoned down to Mather that he'd better go slow on
that unpopular kind of stuff. Thus the cause passed under a heavy cloud
just as things were beginning to look hopeful. But I still kept my
title, and hammered away as inconspicuously as
possible.10
With Congress reluctant to support park educational activities,
outside sponsorship would play a large role during the first decade of
Park Service operation. Charles D. Wolcott, secretary of the
Smithsonian, organized a National Parks Educational Committee in 1918.
With Mather's help, it spawned the National Parks Association in May
1919. Yard moved over to become executive secretary of the association,
among whose purposes were "to interpret the natural sciences which are
illustrated in the scenic features, flora and fauna of the national
parks and monuments, and to circulate popular information concerning
them in text and picture," and "to encourage the popular study of the
history, exploration, tradition, and folk lore of the national parks and
monuments."11
In the parks themselves, most educational or interpretive programs
were undertaken or aided by outside parties. In 1917 Rocky Mountain
National Park examined and licensed young women as nature guides; the
women were employed by local hotels. Mesa Verde National Park that year
rehabilitated a ranger station for museum purposes and in 1918 installed
five cases of excavated artifacts and photo enlargements of the park's
ruins. There J. Walter Fewkes, a Smithsonian archeologist, lectured on
his work in the park. The University of California extension division
inaugurated a lecture series in memory of Professor Joseph LeConte at
Yosemite in 1919 and continued it through 1923. Speakers the first
summer included Professor Willis L. Jepson of the university on botany;
William Frederic Bade, John Muir's literary executor, on Muir; Professor
A.L. Kroeber of the university on local Indians; and Francois Emile
Matthes of the U.S. Geological Survey on geology. Matthes stayed in the
park, giving additional talks in the public camps and at Sierra Club
campfires.12
Notwithstanding precedents elsewhere, the first reasonably
comprehensive interpretive programs directed by the Park Service
blossomed at both Yosemite and Yellowstone in 1920. Visiting Fallen Leaf
Lake in the Tahoe region the year before, Mather had been impressed with
a program of nature guiding and evening lectures conducted by Professor
Loye Holmes Miller of the University of California at Los Angeles and
Dr. Harold C. Bryant, educational director of the California Fish and
Game Commission. Mather persuaded Miller and Bryant to transfer their
activities to Yosemite the following summer. There Bryant organized and
directed the Yosemite Free Nature Guide Service. The program included
daily guided hikes, evening campfire talks, and lectures at Camp Curry
illustrated by motion pictures. "The response has been so great that we
are sure there will be sufficient demand not only to continue the work
in Yosemite National Park but to extend it to other parks," Bryant
reported of the first season's activity.13 At Yellowstone,
Superintendent Horace M. Albright made Ranger Milton P. Skinner the
Service's first officially designated park naturalist. Employed earlier
by the Yellowstone Park Association, Skinner had long studied the park's
natural features and advocated an educational service. With two seasonal
rangers hired by Albright for interpretation, he now conducted field
trips, gave lectures, and prepared natural history bulletins for posting
in the park.14
Yosemite and Yellowstone simultaneously advanced in museum
development. Ranger Ansel F. Hall organized the Yosemite Museum
Association in 1920 to plan and raise funds for a new park museum. The
next year he began converting the former studio of artist Chris
Jorgensen to museum use. Containing six rooms designated for history,
ethnology, geology, natural history, botany, and trees, it featured a
scale model of Yosemite galley built by Hall and mounted birds and
mammals prepared by Chief Ranger Forest S. Townsley. The museum opened
in June 1922. Hilton Skinner started Yellowstone's park museum in 1920
in a former bachelor officers' quarters at Mammoth Hot Springs (the
building still functions as a museum there). His exhibits included
mammal specimens prepared by Chief Ranger Sam T. Woodring.15
Director Mather's 1920 annual report called for "the early
establishment of adequate museums in every one of our parks" for
exhibiting regional flora, fauna, and minerals.16 Because
appropriated funds for park museums and related programs were not
forthcoming, it became customary to seek outside support. The case of
Yosemite exemplifies this pattern.
Ansel Hall met Chauncey J. Hamlin, vice president and later president
of the American Association of Museums, in 1921 and impressed him with
the need for a better park museum. Hamlin established and chaired the
AAM Committee on Museums in National Parks (later the Committee on
Outdoor Education), which included such long-time park supporters as
Hermon C. Bumpus, John C. Merriam, and Clark Wissler. The committee
sought "establishment of small natural-history museums in a number of
the larger parks." Through its efforts, the AAM obtained a $70,500 grant
from the Laura Spelman Rockefeller Memorial in 1924 to build and equip a
permanent Yosemite museum. Hall, who had become chief naturalist of the
National Park Service the year before, was appointed executive agent of
the AAM for the new museum (temporarily leaving the Park Service
payroll). Carl P. Russell, Hall's successor as park naturalist,
simultaneously replaced the Yosemite Museum Association with the
Yosemite Natural History Association, broadened to promote a range of
related programs. In addition to supporting development of the museum,
it would gather and disseminate information on the park's natural and
human history, contribute to the educational activities of the Yosemite
Nature Guide Service, promote scientific investigation, maintain a
library, study and preserve the customs and legends of the remaining
Indians of the region, and publish Yosemite Nature Notes in
cooperation with the Park Service.17
Hermon C. Bumpus, who had been first director of the American Museum
of Natural History in New York, had strong ideas about park museums and
took virtual command of the Yosemite project. In addition to the museum
planned for Yosemite Valley, he promoted a "focal point" lookout
facility at Glacier Point as best representing what park museums should
be about:
The controlling fact governing the development of
educational work in the national parks is that within these reservations
multitudes are brought directly in contact with striking examples of
Nature's handicraft. To lead these people away from direct contact with
Nature... is contrary to the spirit of the enterprise. The real museum
is outside the walls of the building and the purpose of the museum work
is to render the out-of-doors intelligible. It is out of this conception
that a smaller specialized museum, the trailside museum, takes its
origin.18
Architect Herbert Maier, who would have a long career in Park Service
construction and management, designed both structures. The Glacier Point
lookout was completed in 1925. The Yosemite Valley museum was finished
in 1926 and served as park interpretive headquarters until 1968, when it
was incorporated in an expanded visitor center.
The AAM also played an active role in museum development at Grand
Canyon and Yellowstone national parks during the 1920s. Another grant
from the Laura Spelman Rockefeller Memorial in 1926 funded the
observation station and museum overlooking the Grand Canyon at Yavapai
Point. Ansel Hall continued in AAM employ on the project, and John C.
Merriam-- formerly professor of paleontology at Berkeley, later head of
the Carnegie Institution of Washington-- spearheaded it for the park
museum committee. Herbert Maier again drew the plans. When the
Rockefeller money ran out, Merriam personally paid for one of the large
windows and got a $3,000 grant from the Carnegie Corporation of New York
to finish the work. The structure opened in
1930.19
Yellowstone was beneficiary of a $112,000 grant from the Laura
Spelman Rockefeller Memorial for museum development in 1928. Over the
objections of Park Naturalist Dorr G. Yeager, Hermon Bumpus decided upon
small "focal point" museums at Old Faithful, Madison Junction, and
Norris Geyser Basin rather than a single, major one. These structures,
one at Fishing Bridge, and a "trailside shrine" exhibit at Obsidian
Cliff were completed to Herbert Maier's designs between 1928 and
1931.20
In the fall of 1928 Bumpus arranged an extensive tour of American
museums for Yosemite's Carl Russell, seeking to develop him as a museum
professional within the Park Service. The next year Russell was promoted
to a new position, of field naturalist specializing in exhibit planning
and preparation for the parks. In this capacity, assisted by Dorr
Yeager, Russell took charge of the exhibits and curation for the new
Yellowstone museums. Among the interpretive devices he inherited were
two portable working models of geysers, erupting to a height of 2-1/2
feet each minute, built for Yellowstone by the Service's Education
Division in 1926.21
Mesa Verde and Lassen Volcanic national parks were among other areas
benefiting from private philanthropy in museum development during the
1920s. Superintendent and Mrs. Jesse L. Nusbaum of Mesa Verde persuaded
Stella H. Leviston of San Francisco and John D. Rockefeller, Jr., to
contribute $5,000 each for a new museum there, built between 1923 and
1925. In 1929 the Loomis Memorial Museum, previously built by the Loomis
family on adjacent land, was donated to Lassen. Not until 1930 did
federal money fund a park museum: the Sinnott Memorial, a stone
observation station on the edge of Crater Lake, honoring the late Rep.
Nicholas J. Sinnott of Oregon. Even then, the Carnegie Foundation paid
for its exhibits and equipment. An information station-museum near Rocky
Mountain National Park headquarters was jointly funded in this manner
the following year.22
Interpretation Institutionalized
Other national parks were not long in emulating the interpretive
lectures, guided hikes, publications, and exhibits pioneered at
Yosemite, Yellowstone, and Mesa Verde. In 1921 Rocky Mountain National
Park established an information office. Mount Rainier National Park
hired Charles Landes, a Seattle biology teacher, as seasonal
ranger-naturalist; he would return for nearly 20 summers. At Glacier
National Park a local naturalist began a nature guide service that year
under National Park Service permit, charging a fee. He was placed in
1922 by a free program staffed by professors from Montana State College.
At Sequoia National Park U.S. Commissioner Walter Fry, formerly park
superintendent, began issuing nature bulletins in 1922. A year later he
formed the Sequoia Nature Guide Service, established a tent museum, and
began nature walks. Grand Canyon National Park opened an information
room in 1922, and during the next two years Chief Clerk Michael J.
Harrison gave nature talks at El Tovar Hotel. In 1925 Angus H. Woodbury
started as seasonal naturalist at Zion National Park and Fred H. Kiser,
park photographer at Crater Lake, gave the first interpretive lectures
there.23
To support and encourage these park programs, Director Mather made
Ansel Hall chief naturalist of the National Park Service in 1923.
Organizationally, Hall became chief of the Service's Education Division,
headquartered at the University of California at Berkeley with the
forestry school there. At the Eighth National Park Conference, held at
Mesa Verde in October 1925, Mather voiced strong support for
interpretation and made the Education Division one of three equal
units--with Landscape Architecture and Engineering--in the Service
organization.24
The functions of the Education Division included overseeing and
setting standards for the hiring of park naturalists. In 1926 Hall
prepared an information sheet and application blank to send the numerous
aspirants for naturalist positions. The information sheet stressed the
difficult requirements of the job:
The duties of Ranger Naturalist require a full day's work
each day--work entailing continual contact with the public. If you are
not absolutely certain that you can maintain an attitude of enthusiasm
and courtesy, please do not apply for work of this sort ....
A Ranger Naturalist may have to talk to 1500 to 2000 persons; his
lectures may be a part of a general entertainment program where his
competitors will be Jazz music, comedy skits, or other such forms of
amusement....
"This should automatically weed out fully 95% of the unfit
applicants, most of whom are absolutely ignorant of the duties of the
ranger naturalists and are merely looking for a pleasant vacation in one
of the parks," Hall wrote Horace Albright.25
To better train naturalists for positions in and outside the parks,
Harold Bryant--still with the California Fish and Game
Commission--cooperated with the National Park Service to found the
Yosemite School of Field Natural History in 1925. The seven-week summer
course was limited to 20 students who had spent at least two years in
college. Sixty percent of the program was devoted to field observation
and identification, distinguishing it from typical academic courses in
the natural sciences. Graduates, who were awarded certificates, went to
parks and summer camps throughout the country. Bryant and Yosemite
naturalists regularly taught the popular course. Many seasonal and
permanent Service naturalists were trained at the school, which operated
each summer (the war years excepted) until 1953.26
At Mather's instigation, Secretary of the Interior Roy O. West
appointed the Committee on Study of Educational Problems in the National
Parks in 1928. Chaired by John C. Merriam, it included Hermon C. Bumpus,
Frank Oastler, Vernon Kellogg, and Harold Bryant. The committee
recommended a permanent educational advisory board, established the next
year with Merriam, Bumpus, Oastler, Wallace W. Atwood, Clark Wissler,
and Isaiah Bomnan as members. It also urged appointment of a Park
Service education chief headquartered in Washington. This recommendation
was carried out in 1930, when Harold Bryant was made assistant director
of the Service in charge of the new Branch of Research and Education.
Ansel Hall remained in Berkeley, under Bryant, as head of the retitled
Field Division of Education and Forestry for several
years.27
Although education/interpretation thus attained high status in the
Park Service organization and benefited from the Service's first formal
training program, the function and its practitioners were still not
universally accepted by park superintendents and rangers. Some of the
early naturalist appointees were academically trained scientists who
could not adapt to field work with park visitors; such misfits at
Yellowstone and Lassen had to be dismissed.28 Despite the
Yosemite school, persons with solid qualifications and training for
interpretive duties were not plentiful, and programs were sometimes
amateurish. In 1978 C. Frank Brockman, hired as a Mount Rainier
naturalist 50 years before, recalled that among rangers, "interest in
natural history was often associated with qualities lacking in
'he-men.'" Nor were park naturalists widely appreciated by academics. As
Brockman remembered it:
Science had not gained the status typical of recent years,
and early Park Service naturalists were often considered to be
impractical "scientists." Conversely, true scientists of that time,
though respecting the zeal and dedication of park naturalists, were well
aware of their limited scientific backgrounds. So, in a sense, early
National Park Service naturalists were neither fish nor fowl. They often
lacked the respect of their coworkers and had limited status in the true
scientific community. Not uncommonly they were referred to by their
associates as "nature fakers," "posy pickers," or "Sunday supplement
scientists."29
Given these attitudes, naturalists were slow to be fully integrated
into park management. Following an inspection trip to the parks in the
summer of 1935, Harold Bryant reported to Director Arno B. Cammerer,
"apparently the emphatic requests made of superintendents to place
naturalists in key positions have not been complied with." He saw
"little gain in the effort to make the naturalist an expert consultant
on all matters pertaining to education and natural history." He found
"the chief criticism of the naturalist service...still that of
shallowness of background of some naturalists," although this was being
improved. He also noted improvement in the relations between rangers and
naturalists: "Yellowstone, which once developed a difficult situation,
seemed this summer to be absolutely free from any
antagonisms."30
Contention and
controversy over the status of interpretation and its practitioners
would continue. A quarter-century after Bryant's report the Service's
Chief of Interpretation would again complain that park interpreters were
out of the organization's mainstream, enjoying little consideration for
advancement into management.31 But from the 1930s few doubted
the importance of interpretation to the Service mission, as a
significant part of what the bureau was about.
Endnotes
1. Quotation from Linnie Marsh Wolfe, Son of the Wilderness: The
Life of John Muir (New York: Alfred A. Knopf, 1945), p. 144; C.
Frank Brockman, "Park naturalists and the Evolution of National Park
Service Interpretation through World War II, " Journal of Forest
History, January 1978, p. 26.
2. Aubrey L. Haines, The Yellowstone Story (2 vols.;
Yellowstone National Park: Yellowstone Library and Museum Association,
1977), 2: 303; Shankland, Steve Mather of the National Parks (New
York: Alfred A. Knopf, 1954), p. 257.
3. Brockman, "Park naturalists and the Evolution of National Park
Service Interpretation through World War II, " p. 28.
4. Ned J. Burns, Field Manual for Museums (Washington:
National Park Service, 1941), p. 4.
5. U.S. Department of the Interior, Annual Reports of the Department
of the Interior for the Fiscal Year Ending June 30, 1904 (Washington:
Government Printing Office, 1904), pp. 387, 397; Burns, Field Manual
for Museums, p. 4; U.S. Department of the Interior, Annual
Reports of the Department of the Interior for the Fiscal Year Ending
June 30, 1915 (Washington: Government Printing Office, 1915), pp.
814-15.
6. Schmeckbier, "Publicity in its Relation to National Parks, "
Proceedings of the National Park Conference Held at the Yellowstone
National Park September 11 and 12, 1911 (Washington: Government
Printing Office, 1912), pp. 105-06; Shankland, Steve Mather of the
National Parks, pp. 59, 257-58.
7. Yard, The National Parks Portfolio (Washington, Department
of the Interior, 1916); U.S. Department of the Interior, Reports of
the Department of the Interior for the Fiscal Year Ended June 30,
1917 (Washington: Government Printing Office, 1918), 1:
792.
8. U.S. Department of the Interior, Reports...for the Fiscal Year
Ended June 30, 1917, 1: 792-93.
9. Letter of May 13, 1918, reproduced in Administrative Policies
for Natural Areas of the National Park System (Washington: National
Park Service, 1970), p. 70.
10. Letter to Harold C. Bryant, June 24, 1931, History of
Interpretation files, National Park Service History Collection, Harpers
Ferry, W. Va. (hereinafter cited as NPSHC).
11. U.S. Department of the Interior, Reports of the Department of
the Interior for the Fiscal Year Ended June 30, 1919 (Washington:
Government Printing Office, 1919, 1: 946.
12. Lloyd K. Musselman, Rocky Mountain National Park
Administrative History, 1915-1965 (Washington: National Park
Service, 1971), pp. 147-48; Ricardo Torres-Reyes, Mesa Verde National
Park: An Administrative History, 1906-1970 (Washington: National
Park Service, 1970), p. 94; U.S. Department of the Interior,
Reports...for the Fiscal Year Ended June 30, 1919, 1: 943-44.
13. Brockman, "Park Naturalists and the Evolution of National Park
Service Interpretation through World War II," p. 29; Report of the
Director of the National Park Service, in U.S. Department of the
Interior, Annual Report of the Secretary of the Interior for the
Fiscal Year Ended June 30, 1920 (Washington: Government Printing
Office, 1920), 1: 113, 254, 256.
14. Brockman, "Park naturalists and the Evolution of National Park
Service Interpretation through World War II," pp. 30-31.
15. Burns, Field Manual for Museums, p. 18; Brockman, "Park
naturalists and the Evolution of National Park Service Interpretation
through World War II," pp. 31-32.
16. U. S. Department of the Interior, Annual Report...for the
Fiscal Year Ended June 30, 1920, 1: 59.
17. Ralph Lewis, "Museum Curatorship in the National Park Service,"
draft manuscript, 1983, p. 41; Burns, Field Manual for Museums,
p.18.
18. Bumpus quote in H. C. Bumpus, Jr., Hermon Carey Bumpus, Yankee
Naturalist (Minneapolis: University of Minnesota Press, 1947), p.
104.
19. Lewis, "Museum Curatorship in the National Park Service," p. 53.
20 Ibid., p. 54.
20. Ibid., p. 54.
21. Report of the Education Division, 1926, NPSHC.
22. Torres-Reyes, Mesa Verde National Park, pp. 179-85;
Brockman, " park naturalists and the evolution of national park service
interpretation, " p. 41.
23. Brockman, "Park Naturalists and the Evolution of National Park
Service Interpretation," pp. 33-34.
24. Ibid., pp. 32, 37; Russ Olsen, Administrative History:
Organizational Structures of the National Park Service 1917 to 1985
(Washington: National Park Service, 1985.
25. Letter with enclosures, Feb. 17, 1926, NPSHC.
26. Harold C. Bryant, Nature Guiding (Washington: American
Nature Association, 1925); Harold C. Bryant and Wallace W. Atwood, Jr.,
Research and Education in the National Parks (Washington:
Government Printing Office, 1936), pp. 37-38; Brockman, " park
naturalists and the evolution of national park service interpretation, "
p. 35.
27. Reports with Recommendations from the Committee on Study of
Educational Problems in the National Parks January 9, 1929, and November
27, 1929 (n.p., n.d.)
29. Harold C. Bryant interview by S. Herbert Evison, Mar. 18, 1962,
NPSHC.
30. "Park Naturalists and the Evolution of National Park Service
Interpretation" p. 43.
31. Memorandum, "Report of Summer Inspection Trip, 1935, "
NPSHC.
32. Memorandum, Ronald F. Lee to Hillory A. Tolson, Jan. 4, 1960,
NPSHC.
BRANCHING INTO HISTORY
There were few historical parks and thus little historical
interpretation in the National Park System before the 1930s. Prehistoric
human activity was the focus at Mesa Verde and some of the southwestern
national monuments, and Indians received secondary attention in several
of the large natural parks. Then Horace Albright, director from 1929 to
1933, lobbied actively and successfully to make historical areas a major
component of the System. The Service's expansion in this
direction--beginning with Colonial (Jamestown and Yorktown) and George
Washington Birthplace national monuments in 1930, climaxed in 1933 by
wholesale transfer of the War Department's historic forts and
battlefields and the National Capital Parks--gave rise to another field
of interpretive activity.
The Importance of Historical Interpretation
Generally speaking, historical parks need interpretation more than
natural and recreational parks do. Natural parks, typically encompassing
spectacular or outstandingly scenic natural features, may be enjoyed
aesthetically by most visitors regardless of whether they understand the
geologic or biologic phenomena underlying them. Relatively few visitors
to parks established primarily for active recreation are receptive to
interpretive programs. But although many historical parks have aesthetic
appeal and some accommodate active recreation, few can be greatly
appreciated without some explanation of who lived or what occurred
there. At historical parks, too, altered or missing features are often
restored or reconstructed to better "tell the story." In far greater
proportion than at parks established for other purposes, the Service's
task at its historical areas--indeed, the basic rationale for its
involvement with such areas--is interpretation.
B. Floyd Flickinger, the Service's first park historian, expressed
the centrality of interpretation at historic sites thus:
If no other activities were ever contemplated or attempted,
our first obligation, in accepting the custody of an historic site, is
preservation. However, our program considers preservation as only a
means to an end. The second phase is physical development, which seeks a
rehabilitation of the site or area by means of restorations and
reconstructions. The third and most important phase is interpretation,
and preservation and development are valuable in proportion to their
contribution to this phase.1
Superintendent John R. White of Sequoia National Park, who could not
be accused of a historian's bias, shared the view that interpretation
was most important in historical areas--or battlefields, at least:
The principal difference is that in a scenic park the
visitor has a definite objective; he comes to see the colored canyons,
the waterfalls, the big trees, the geysers and the wildlife. Incidental
to this he may camp out of doors and be entertained by the nature guide
service in walks and talks.
But the visitor to a Military or Battlefield park comes to visit the
place where a great event in our history occurred. With due respect to
historians all battlefields look much alike and there is monotony in
lines of overgrown trenches or battery sites; as there is in museums
with exhibits of arms, bullets, and records. Only a student or historian
can pretend to be deeply interested in the details of each battle. For
the average visitor it is necessary to compress the event into a
comprehensive whole, and if possible to color and dramatize it to create
interest and make lasting impressions.2
Likewise, Dale S. King, a Service archeologist, distinguished between
the great scenic parks, "recreational and inspirational in character,"
and both the scientific and cultural monuments. In the former
"appreciation is conditioned by vision, and not necessarily knowledge."
In the latter "the intellectual response receives greater stimulation,"
requiring understanding for appreciation.3
Inaugurating the Program
Anthropologist Clark Wissler of the Educational Advisory Board
foresaw archeological and historical sites of the System as vehicles for
presenting the whole sequence of American prehistory and history. In a
report to the board in 1929 he wrote:
In view of the importance and the great opportunity for
appreciation of the nature and meaning of history as represented in our
National Parks and Monuments, it is recommended that the National Parks
and Monuments containing, primarily, archeological and historical
materials should be selected to serve as indices of periods in the
historical sequence of human life in America. At each such monument the
particular event represented should be viewed in its immediate
historical perspective, thus not only developing a specific narrative
but presenting the event in its historical background.
Further, a selection should be made of a number of existing monuments
which in their totality may, as points of reference, define the general
outline of man's career on this
continent.4
When the Committee on Study of Educational Problems in the National
Parks recommended establishment of the Branch of Research and Education
in Washington, it advised that the office include a historian to oversee
the Service's historical program. In 1931 Director Albright followed
this advice and appointed Verne E. Chatelain, chairman of the history
and social sciences department at Nebraska State Teachers College, as
the Service's first chief historian. Chatelain reported for duty that
September, a few months after the Service's first two field historians,
Floyd Flickinger and Elbert Cox, were hired at Colonial National
Monument.
As befitted his position, Chatelain was a strong advocate of
communicating history to the public via historic site interpretation.
"Historical activity is primarily not a research program but an
educational program in the broader sense," he declared at a history
conference he held in November 1931. Calling for park historians "to
disseminate accurate information in an interesting manner," he asked
them to prepare brochures for their areas and monthly publications like
the naturalists' "nature notes."5
Following Wissler, Chatelain regarded interpretive potential as
paramount in selecting historical additions to the National Park System.
"The sum total of the sites which we select should make it possible for
us to tell a more or less complete story of American History," he wrote
Associate Director Arthur E. Demaray in April 1933. "Keeping in mind
the fact that our history is a series of processes marked by certain
stages of development, our sites should illustrate and make possible the
interpretation of these processes at certain levels of growth." The
criteria he drafted for site selection qualified "such sites as are
naturally the points or bases from which the broad aspects of
prehistoric and historic American life can best be presented, and from
which the student of history of the United States can sketch the larger
patterns of the American story. . ."6
In a paper on 'History and Our National Parks' prepared for delivery
to the American Planning and Civic Association in 1935, Chatelain
summarized his outlook:
The conception which underlies the whole policy of the National Park
Service in connection with [historical and archeological] sites is that
of using the uniquely graphic qualities which inhere in any area where
stirring and significant events have taken place to drive home to the
visitor the meaning of those events showing not only their importance
in themselves but their integral relationship to the whole history of
American development. In other words, the task is to breathe the breath
of life into American history for those to whom it has been a dull
recital of meaningless facts--to recreate for the average citizen
something of the color, the pageantry, and the dignity of our national
past.7
With the Park Service heavily in the historic site business, new
legislation was deemed necessary to explicitly authorize much of what it
was already doing to care for these areas. The Historic Sites Act of
August 21, 1935, met this need. Previously, the Service had legally
based its educational programs on general language in its 1916 organic
act enabling it "to provide for the enjoyment" of the parks. The 1935
act was considerably more specific. Among several provisions, it
directed the Secretary of the Interior, through the Service, to
"establish and maintain museums" in connection with historic properties,
to "erect and maintain tablets to mark or commemorate historic or
prehistoric places and events of national historical or archaeological
significance," and to "develop an educational program and service for
the purpose of making available to the public facts and information
pertaining to American historic and archaeological sites, buildings, and
properties of national significance." President Franklin D. Roosevelt's
letter to Congress supporting passage of the legislation (prepared by
Chatelain) claimed that patriotism would be stimulated by these
activities: "The preservation of historic sites for the public benefit,
together with their proper interpretation tends to enhance the respect
and love of the citizen for the institutions of his country, as well as
strengthen his resolution to defend unselfishly the hallowed traditions
and high ideals of America."8
The new role of history was recognized in the Service organization
when the Branch of Historic Sites and Buildings was split off from the
Branch of Research and Education in July 1935. Verne Chatelain became
acting assistant director in charge of the new branch, a position filled
(with different titles) by Ronald F. Lee beginning in 1938. Functions of
the branch included "the general leadership in and guidance of, the park
educational program for all historical and archeological
areas."9 Historical interpretation thus attained
organizational parity with natural interpretation and enjoyed the
clearer legal mandate.
The influx of historical areas to the National Park System from the
1933 government reorganization coincided with the beginnings of the New
Deal programs for Depression relief. Funds from the Works Progress
Administration, the Public Works Administration, and the Emergency
Conservation Work Program enabled the Service to build museums at Aztec
Ruins and Scotts Bluff national monuments, Colonial and Morristown
national historical parks and Vicksburg, Guilford Courthouse, Shiloh,
and Chickamauga and Chattanooga national military parks during the
1930s. Many historians, styled "historical technicians," were hired with
Civilian Conservation Corps money to conduct research for exhibits and
site development, prepare publications, and give talks and tours for the
visiting public.
Like their naturalist counterparts, Park Service historians sensed
that scholars in academe questioned their professionalism. Chatelain
sought academic respectability for their field of work by promoting
historic sites as research and teaching tools. "An historical site is
source material for the study of history, just as truly as any written
record...," he told the American Planning and Civic Association in 1936.
"There is no more effective way of teaching history to the average
American than to take him to the site on which some great historic event
has occurred, and there to give him an understanding and feeling of that
event through the medium of contact with the site itself, and the story
that goes along with it."10
In fact, historic sites were incidental if not irrelevant to the
research concerns of most academic historians, and the Service's focus
on the "average American" suggested a sub-professional level of
presentation. Some park historians sought to build or maintain their
scholarly standing by carrying on research at the expense of public
contact duties. This tendency was attacked in a 1937 memorandum from
Director Cammerer on the responsibilities of field historians:
Their first and most important duty is interpretation of the history
represented in their respective areas. It should be kept in mind that
the ultimate objective of the Service in its administration of
historical areas is the teaching of history to the public through the
physical sites of its enactment. Research is important and essential,
but it is undertaken to make possible the realization of the ultimate
purpose which is interpretation. Any tendency to disparage the
importance of handling park visitors as a duty of a highly trained
historian should be discouraged. Park Superintendents should do their
utmost to place public contact work in the hands of their best personnel
and to utilize all personnel resources for conducting an effective,
sound interpretive service.11
Historical research nevertheless continued to shortchange
interpretation in some parks until 1966, when it was centralized in
Washington.
Historical Challenges
To the extent that the historians did focus on interpretation, their
efforts were sometimes criticized as overly technical. This was
especially true at the battlefield parks, disproportionate among the
Service's historical areas after 1933.
Most of the Civil War battlefields had been developed and marked by
the War Department with the active participation of veterans, who
originally constituted a large segment of their visitors. In line with
their interests, numerous markers installed on the fields emphasized the
composition of involved units and their tactical movements. When the
Service inherited the battlefields, their staffs--some also inherited
from the War Department--were slow to recognize that contemporary
visitors were more likely to appreciate the overall significance of the
battles than detailed accounts of their participants and tactics. At a
1940 conference of park historians in Region One (east of the
Mississippi), Regional Director Minor R. Tillotson faulted the Service's
battlefield interpretation for being slanted to the specialist rather
than the layman. The conference responded with a series of
recommendations aimed at reducing and simplifying battlefield
markers.12 But dissension would persist on the underlying
issue: whether Service interpreters and interpretive media should
communicate in depth to the relative few receptive to such presentations
(in which significance was sometimes buried in factual detail) or hit
only the highlights digestible by the lowest common denominator (giving
something to everyone but risking scorn for superficiality).
Another problem of historical interpretation was the fact that
historical parks often bore little resemblance to the way they had
appeared during their historic periods. Features once present had
vanished or changed; new features intruded. The extent to which altered
sites and structures should he restored or reconstructed was regularly
argued, with some leaning to the Williamsburg approach of rebuilding and
others favoring exhibits, labels, and other methods to graphically and
verbally depict the bygone scene. Because the Service inherited many of
its historic sites from other agencies and organizations, its work was
frequently complicated by previous efforts at development and
interpretation.
One of the Service's first acquisitions in the 1930's exemplifies
these problems. George Washington's Birthplace in Westmoreland County,
Virginia, lacked both the house in which Washington was born and any
good record of its appearance. A well-connected private association was
already committed to replicating the house, however, and proceeded to
build something that Washington might have been born in on the supposed
foundations of the original. Although the reconstruction was conjectural
and its site was soon disputed by the archeological discovery of a
larger foundation nearby, the Service was reluctant to be forthright
about the bogus birthplace. As late as 1956 its historical booklet on
George Washington Birthplace National Monument called the foundation
beneath the so-called Memorial Mansion "traditionally the one [of the
house] in which George Washington was born in 1732." Not until 1975 did
the park brochure tell the public what Service archeologists and
historians had known for 40 years: the other foundation was that of the
birth house.13 The Memorial Mansion remains to challenge park
interpreters and confuse visitors, who find it hard to understand why an
old-looking house at Washington's birthplace is not his birthplace or
even a facsimile.
Among the Service's legacies from the War Department in 1933 was the
Kentucky birthplace of another great American president, Abraham
Lincoln. There an old log cabin of dubious pedigree was preserved in a
neoclassical stone structure. Service interpretive publications dodged
the issue of its authenticity, referring to it as "the traditional
birthplace cabin" long after researchers had failed to document any link
to Lincoln. A historian chronicling the park's development in 1968
chided the Service for its lack of candor:
Host visitors come to the Abraham Lincoln Birthplace National
Historic Site to see the birthplace of Abraham Lincoln; when they are
presented with a log cabin of appropriate humbleness and antiquity,
enshrined in a granite memorial, no protestations of its 'traditional'
nature really suffice to inform the visitors of its doubtful
authenticity. The delicacies of the situation are acknowledged.
Nevertheless, an agency of the United States Government should not
engage in patriotic fulfillment.14
But the 1984 park brochure still equivocated, referring to "the
birthplace cabin" and calling its past "the subject of much interest and
speculation."
After the Washington's birthplace fiasco, the Service adopted and
generally pursued policies for historic building restoration and
reconstruction stressing accuracy. At Morristown National Historical
Park, New Jersey, the Civilian Conservation Corps reconstructed huts of
the type used there by Washington's troops during the Revolution. At
Hopewell Village (now Hopewell Furnace) National Historic Site,
Pennsylvania, the CCC restored and reconstructed several buildings of an
18th and 19th century ironmaking complex. The work at Hopewell, begun in
1936, was an early effort to present a "typical" element of the American
past.
Appomattox Court House National Historical Park, Virginia, like
Washington's birthplace, lacked its most important feature: the McLean
House, where Gen. Robert E. Lee surrendered to Lt. Gen. Ulysses S.
Grant. In this case there was good evidence of the building's location
and appearance; many of its dismantled bricks even remained on site. In
1939 Coordinating Superintendent Branch Spalding advocated
reconstruction of the house and other community buildings to better
interpret the society of rural Virginia during the Civil
War.15
Chief Historian Ronald Lee, perhaps influenced by the Washington's
birthplace experience, was opposed; he favored displaying the McLean
House foundations and "possibly a model of the building exhibited in a
museum on the area." But in the "second surrender of Lee at Appomattox,"
he yielded to strong local sentiment, and the Service reconstructed the
house after the war. Later it reconstructed the courthouse to serve as
the park's visitor center and museum. It stopped short of adopting
Sequoia Superintendent John White's proposal to reconstruct Lee and
Grant in the McLean House parlor, however.16
At the Jamestown end of Colonial National Historical Park
anti-reconstruction sentiment prevailed. The foundations of the colonial
town were excavated during the late 1930s, and the probable appearance
of the buildings they had supported was interpreted to the public via
on-site exhibits. Archeologist Jean C. Harrington arranged for visitors
to watch the excavations in progress and tour his laboratory and
artifact storage building. Interpretation thus extended from the
historic settlement to the practice of historical
archeology.17
In natural park interpretation, the present features--often scenic
and spectacular were the focus of attention; an understanding of what
had occurred in the past to form those features might increase public
appreciation of them but was usually not essential to a rewarding visit.
In historical park interpretation, the present resources were more often
unspectacular; their value derived largely or solely from what had
occurred in the past. The interpretive focus thus had to be on the
past--on subjects that were not always fully understood, whose
significance was not always closely tied to or illustrated by the sites
in either their past or present state.
Soon after George Washington Carver's death in 1943, his Missouri
birthplace bectame the third birthplace of a prominent American and the
first site honoring a black added to the National Park System. It had no
structural remains reflecting Carver's few years there as a slave child,
nor was it associated with his career as a scientist. Further
complicating interpretation was a lack of solid data on Carver's
scientific contributions. To resolve this shortcoming, the Service
contracted with two University of Missouri scientists in 1960 for a
review and assessment of his work.
The study concluded that the accomplishments for which Carver was
most widely credited--his discovery of hundreds of peanut and sweet
potato products, transforming the economy of the South from dependency
on cotton --could not be substantiated. Fearful of stirring racial
sensitivities, the Service's Omaha office urged that the study be kept
under wraps:
While Professors [William R.] Carroll and [Merle K.] Muhrer are very
careful to emphasize Carver's excellent qualities, their realistic
appraisal of his 'scientific contributions,' which loom so large in the
Carver legend, is information which must be handled very carefully as
far as outsiders are concerned. To put it plainly, it seem to us that
individuals or organizations who are inclined to be rather militant in
their approach to racial relationships might take offense at a study
which superficially purports to lessen Dr. Carver's stature .... Our
present thinking is that the report should not be published, at least in
its present form, simply to avoid any possible
misunderstandings.18
Interpretation at George Washington Carver National Monument did
ultimately play down Carver's "discoveries," stressing instead his
inspirational qualities and his role as a teacher and humanitarian. The
1984 park brochure reflected the new tone: "It is not so much his
specific achievements as the humane philosophy behind them that define
the man."
Custer Battlefield National Monument, transferred from the War
Department in 1940, presented a different challenge. Interpretation at
the site of 'Custer's Last Stand' long tended to stress if not glorify
Lt. Col. George Armstrong Custer at the expense of his Sioux and
Cheyenne adversaries. As the Indian viewpoint became more militantly
expressed in the 1960s and 70s, the Service moved to a more balanced
presentation. A quotation from a Sioux battle participant, 'Know the
power that is peace,' was prominently installed on the park visitor
center wall in time for the 1976 centennial observance. Some advocated
changing the park name to 'Little Bighorn National Battlefield,' which
would further shift the commemorative focus while bringing the
designation into line with those of other historic battlefields named
for places rather than participants.
The proposed retitltng stalled, but interpretive revisionism
proceeded otherwise. Some of the large cadre of "Custer buffs" voiced
indignation, drawing parallels with Soviet efforts to rewrite history.
The Service recognized the perils inherent in reinterpretation under
pressure and to its credit pursued a factual and evenhanded course.
Responding to continued criticism, in 1984 it commissioned a group of
outside authorities representing the various viewpoints to appraise the
park's interpretive media. The committee concluded that the exhibits and
publications were balanced--an evaluation still disputed by the most
vocal Custer enthusiasts.
When it came to factually interpreting national park history, the
Service was its own worst enemy. For decades, at evening campfire
programs and elsewhere, its interpreters presented the 'national park
idea' as having originated at a campfire of the 1870
Washburn-Langford-Doane expedition to the Yellowstone region. Although
sentiments favoring establishment of Yellowstone National Park may have
been expressed at such a campfire, the occasion was inadequately
documented, and national park advocacy considerably predated it.
Investigations from the 1930s on cast doubt upon the "campfire
story," but it was already firmly entrenched in Service tradition and
continued to be retailed in publications, museum exhibits, and public
programs. In 1964 the Midwest Region's chief of interpretation, Edwin C.
Alberts, courageously dissented to his regional director: "It is obvious
that the frequent attribution, with respect to 'birth of the National
Park idea,' to the participants at this 19th Century campfire are based
on very tenuous grounds and in view of current curiosity about the
matter by more than one non-Service historian, we'd be wise to pull back
on our approach to avoid embarrassment." The story could still be
presented, argued Alberts, as a legend.19 His recommendation
was gradually heeded, but old customs and myths die hard, and as with
the Lincoln birthplace cabin, the subtlety of qualifying something as
"traditional" is often lost on audiences.
Occasionally interpretive personnel constituted interpretive
challenges. When the Service inherited Gettysburg National Military Park
from the War Department in 1933, it inherited the private guides
licensed by the former park administration to accompany visitors around
the battlefield. Some lacked a high school education, and their
interpretation was not always up to professional standards. Although the
Service was empowered to review the qualifications and performance of
the guides in renewing their licenses, weeding out the incompetents
proved difficult in practice: the guides had community ties and
political influence and could make it difficult for a park
superintendent bent on cleaning house.
An extreme case came to light in 1953, when Superintendent J. Walter
Coleman wrote his regional director:
We have recently had two serious complaints regarding the ability of
Guide J. Warren Gilbert.
Yesterday Charles J. Lantz of E. Cleveland, Ohio, a member of the
faculty at Case Institute, took the trouble to call on us and report
that his trip over the Park with Mr. Gilbert was a complete failure. He
stated that the Guide could not speak fluently and was incoherent. They
could hardly understand anything that he said. A second group of
visitors recently employed him and made a a second trip with Guide
Kenneth Johns. They told Mr. Johns that their Guide could not be
understood and that he fell asleep on the trip four times. According
to his card, Mr. Gilbert has been guiding sixty years but that is
presumably out of date. He was born four days after Lincoln delivered
the Gettysburg Address and is therefore in his 90th year. While he would
not normally guide very much longer and we have never taken any action
such as this, I suppose that in the interest of the public we should
discontinue his license.20
In the mid-1950s consideration was given to bringing the Gettysburg
guides under civil service for better control, as had been done with
private guides at Home of Franklin D. Roosevelt National Historic Site
and Mammoth Cave National Park. Coleman recommended against doing so: it
would be harder to meet the flexible public need for guides with
full-time employees, and some of the better guides with other jobs would
leave rather than be converted. He foresaw the less effective old-timers
departing through attrition, with younger men better equipped by
education and personality taking over.21
While Gettysburg could be toured at leisure, with or without a guide,
the situation at Fort Sumter National Honument in Charleston Harbor was
different. Visitors had to arrive and depart via a commercial Gray Line
boat tour and had only half an hour at Fort Sumter. Conducting every
boatload through the fort in 1955, Wednesday through Sunday, was
Historian Rock L. Comstock, Jr. On the weekends there was no separate
transportation for Comstock, so he had to arrive with the passengers on
the first Gray Line boat and depart with those on the last. Of this
arrangement a regional office evaluator reported:
This means that the guide must leap off the boat when it docks, rush
up to the fort on a dead run, start the generators, turn on the lights,
unlock the doors, get out literature and the post card machine, get back
to the flagpole and raise the flag before the visitors arrive there.
Often he does not have time to raise the flag. When the last group
leaves in the afternoon, he goes through all this in reverse, and leaps
on the boat as it pulls away. It calls for nothing less than an Olympic
decathlon champion. Not only is this inefficient and undignified, but it
contributes to the feeling of haste that permeates the whole place while
visitors are there, and which does so much to detract from the visitor's
enjoyment and getting the "supreme experience" he should from his visit
to Fort Sumter. Worst of all, this goes on during the days of heaviest
visitation.22
Fortunately, Historian Comstock survived this harrowing duty for a
distinguished career in interpretation.
Beyond the specific problems confronted at particular parks, historic
site interpretation as a vehicle for communicating American history to
the public posed more subtle, less-easily-overcome difficulties. Despite
early hopes that historical additions to the National Park System might
be selected "to tell a more or less complete story of American History,"
in Verne Chatelain's words, park acquisitions proceeded on no such
rational basis. Local public and political pressure behind particular
sites far outweighed considerations of thematic balance (and sometimes
produced national historical parks of less-than-national significance).
As it evolved, therefore, the System was better equipped to tell some
aspects of the American story than others.
In fact, this imbalance is inherent in the medium with which the
National Park Service deals. Extant physical resources susceptible of
being preserved and interpreted to park visitors are not equally
dispersed among the major themes of history, nor are all themes equally
well conveyed via such resources. Much of military history is
intrinsically site-related and can be appreciated by visiting
battlefields and forts; thus there is value in maintaining and
presenting those resources within parks, as the Service does with great
sufficiency. The history of such topics as philosophy and education, on
the other hand, is not so readily communicated by sites, structures, and
objects, and the System is weak in these areas. Similarly, the many
facets of prehistoric culture in America vary greatly in the prominence
of remains illustrating them. The Indians of the Southwest left
impressive cliff dwellings and pueblos--splendid for parks and
monuments--while much less is apparent from many Eastern cultures.
As Ronald A. Foresta has noted, the Service is not the keeper of the
nation's history but of some of its major historic resources: "[O]nly
part of the past lends itself to interpretation through physical remains
and...this part...is the proper realm of the Park Service."23
The System is indeed imbalanced, but this is not necessarily bad. The
problem lies less with the imbalance than with those who either deny
it--pretending the Service is telling the whole story--or deplore it and
urge expansion into subject areas better communicated by other
media.
Another pitfall is a tendency to focus on the site and its story at
the expense of context and proper evaluation. An interpreter at a
historical park established by act of Congress and maintained and
staffed at public expense is entitled to assume that the place is
nationally significant. Whether it is or not, the interpreter's presence
there gives him or her a vested interest in its historical importance.
Visitors, too, like to hear how important the site is; they do not want
to be told that they have gone out of their way to see something that
played a secondary role in this war or that series of events. The very
act of telling and retelling the single site's story--in contrast to the
classroom teacher surveying the sweep of history--tends to magnify its
significance.
There may also be a reluctance to accept and incorporate in one's
interpretive program evidence that suggests a site was less important
than once thought. Sites established for historical figures--in fact to
'honor' those figures--present special problems when their subjects
undergo scholarly devaluation: the Service feels committed to positive
portrayals and tends to dismiss criticism. Because "honoring" to some
degree has motivated the establishment of most historical parks, units
of the System focusing on wholly negative aspects of America's past are
virtually nonexistent.
If historical interpretation in the National Park Service has faced
challenges and displayed shortcomings, its overall influence has been
positive, making many Americans aware of important aspects of their
heritage that they had long forgotten or never learned about in school.
Visitors to historic sites have gained a sense of presence and immediacy
with past events that has often stimulated the most latent interest in
history. It is safe to say that park presentations have been a good deal
better than most other popular treatments of history, and correctives to
their biases and omissions are available to the interested public from
other sources. The Service may not tell the whole story, but it has told
most of its part of the story well.
Endnotes
1. Paper before American Planning and Civic Association, January
1936, quoted in Harlan D. Unrau and C. Frank Williss Administrative
History: Expansion of the National Park Service in the 1930s
(Washington: National Park Service, 1983), p. 168.
2. Memorandum to Director, Dec. 6, 1941, History Division, National
Park Service, Washington, D.C.
3. "Scope and function of the interpretative program of the
Southwestern National Monuments," in Report of Meeting of Custodians,
Southwestern National Monuments, Feb. 14-16, 1940, History
Division.
4. Reports with Recommendations from the Committee on Study of
Educational Problems in the National Parks, January 9, 1929, and
November 27, 1929 (n.p., n.d.), p. 24.
5. Historical conference record, Nov. 27, 1931, History
Division.
6. Letter, Chatelain to Demaray, Apr. 21, 1933, cited in Unrau and
Willis, Expansion of the National Park Service, p. 166; John D.
McDermott, "Breath of life: an Outline of the Development of a National
Policy for Historic Preservation" (typescript), History Division, 1966,
p. 32.
7. American Planning and Civic Association file, History
Division.
8. 49 Stat. 666; Roosevelt to Rep. Rene L. DeRouen, 10, 1935, in U.S.
Congress, House, Committee on Public Lands, Preservation of Historic
American Sites Buildings, Objects, and Antiquities of National
Significance, House Report 848, 74th Congress, 1935, p. 2.
9. Memorandum, Historical, NO. 1, "Organization and Functions, Branch
of Historic Sites and Buildings," July 30, 1936, cited in Unrau and
Williss Expansion of the National Park Service, p. 199.
10. American Planning and Civic Association file.
11. Memorandum to Field Historians and Superintendents of Historical
Areas, Nov. 24, 1937, cited in Unrau and Williss, Expansion of the
National Park Service, pp. 202-03.
12. Minutes, Historical Technicians Conference, Region One, Apr.
25-27, 1940, History Division.
13. Paul Hudson, George Washington Birthplace National
Monument, Virginia (Washington: National Park Service, 1956); p. 21;
George Washington Birthplace National Monument, Virginia (NPS
brochure, 1975).
14. Gloria Peterson, An Administrative History of Abraham Lincoln
Birthplace National Historic Site (Washington: National Park
Service, 1968), p. 98.
15. Charles B. Hosmer, Jr., Preservation Comes of Age: From
Williamsburg to the National Trust, 1926-1949 (Charlottesville:
University Press of Virginia, 1981), pp. 624-25.
16. Ibid.; memorandum, White to Director, Dec. 6, 1941, History
Division.
17. Ralph Lewis, "Museum Curatorship in the National Park Service,"
draft manuscript, 1983, p. 32.
18. William R. Carroll and Merle a. Muhrer, "The Scientific
Contributions of George Washington Carver," unpublished report, 1962;
memorandum, Regional Director Howard W. Baker to Director, Feb. 21,
1962, History Division.
19. Memorandum of Aug. 27, 1964, Midwest Region file K1815,
Washington National Records Center (WNRC), Suitland, Md.
20. Memorandum of Aug. 11, 1953, Gettysburg file K1815, WNRC.]
21. Memorandum, Regional Director Daniel J. Tobin to Director, Jan.
26, 1956, Gettysburg file K1815, WNRC.
22. C. Harrington, "Study of Visitor Needs and Interpretive Service,
Fort Sumter National Monument, South Carolina," June 6, 1955, Fort
Sumter file K1815, WNRC.
23. America's National Parks and Their Keepers (Washington:
Resources For the Future, 1984), p. 274.
NEW DIRECTIONS
Innovations
National park interpretation began with talks, guided hikes or tours,
and museum exhibits. Technological advances, increased visitation, lack
of interpretive staff, the desire for consistent presentation quality,
and sometimes just the lure of novelty inspired a range of new media and
techniques over the years. Some stood the test of time to become
permanent ingredients of interpretive programming; others proved of
transitory value.
Guided automobile caravans were initiated at Mesa Verde and Yosemite
in 1929, at Yellowstone, Grand Canyon, and Sequoia the next year, and at
some of the battlefield parks during the 1930s. The interpreter in the
park car leading the procession sometimes broadcast to his followers via
a rooftop loudspeaker. As auto traffic increased this method became
unwieldy and was phased out. Two new interpretive alliances with private
enterprise were tried in 1932: naturalists accompanied privately
operated airplane flights over the Grand Canyon and deep sea fishing
excursions at Acadia.1
Slides, motion pictures, sound recordings, and other audiovisual
media became increasingly popular as electronic technology advanced.
Films and recorded voices could supplement or substitute for in-person
presentations and reach more visitors with messages of consistent
quality. On the negative side, they were less personal and subject to
breakdown.
Electric maps, with colored lights signaling military action and
other historical events, were in use at Vicksburg National Military Park
and Tumacacori National Monument in the early 1940s. At a 1947
historians' conference, Superintendent James R. McConaghie of Vicksburg
demonstrated a portable electric map that his staff took to schools. A
decade later lighted maps that visitors actuated by pushing buttons
proliferated in historical park museums. Because children loved to play
with them, they often entertained more than enlightened.
The Washington Monument had a recorded interpretive message in 1947.
Superintendent McConaghie then proposed to install coin-operated record
players at Vicksburg tour stops, without result. By 1950 Petersburg
National Battlefield had a recording at The Crater; it was judged
successful after its 10-minute play was
shortened.2
In the mid-1950s visitor-activated audiovisual devices came into wide
use. By 1963, 90 parks shared more than 100 audio stations using
speakers or handphones and several dozen fully automatic movie and slide
programs. Most of the latter used Admatic machines accommodating a
number of slides and 10 minutes of narration. The Division of
Interpretation in Washington recommended these for orientation,
suggesting that programs begin with a reference to the National Park
Service and include several slides showing a man in uniform helping
visitors enjoy the park. In addition, modern projection and sound
equipment was installed in 46 amphitheaters and campfire
circles.3
Acoustiguides were adopted at the Home of Franklin D. Roosevelt
National Historic Site in 1963. Eleanor Roosevelt did the narration for
these portable audio devices carried by visitors; her reminiscences of
the house and its occupants and guests made for outstanding
interpretation. Ethel Roosevelt Derby, Theodore Roosevelt's daughter,
later did the same for Acoustiguides in her father's home at Sagamore
Hill National Historic Site.
MISSION 66, a ten-year program to improve park facilities for the
fiftieth anniversary of the Service in 1966, funded most of these
advances. "In 1954 no national park had any automatic audio or
audiovisual installation in operation," a 1963 progress report stated.
"Now, in less than nine years, automatic audio-visual devices have
become indispensable tools for communication with park
visitors."4
The devices did not always communicate well or appropriately. On a
trip through Region III (later the Southwest Region) in 1958, Donald J.
Erskine, a naturalist who would later head the Service's audiovisual
branch in Washington, found that only Big Bend National Park had no
mechanical problems with its Admatic. Erskine also sounded a note of
caution about the bandwagon tendency he perceived: "There is some danger
that those doing interpretive planning may become so enthusiastic about
audio-visual devices that they will attempt to use them in situations
where they are not really needed. We must recognize that personal
service is almost always best and that in some situations 'silence is
golden.'"5
Ironically, when the planners of interpretation for Fort Davis
National Historic Site resisted the tendency Erskine feared, top Service
management criticized their prospectus for its "complete absence of av
interpretive devices" and suggested an audiovisual program in the
visitor center and a few audio stations along the tour
route.6 At Fort Caroline National Memorial the tendency was
not resisted. Because one of the Huguenots who came to the short-lived
Florida outpost in 1564 had played spinet back in France, a specimen of
that 16th-century keyboard instrument was procured for the visitor
center and a button-actuated recording of a similar instrument
entertained park visitors. Bugle calls, frontier forts and dialect
voices at certain sites of ethnic distinction exemplified more effective
and appropriate audio applications during the 1960s.
In 1958 the Division of Interpretation became interested in "sound
and light," the dramatic medium used at several historic monuments in
Europe including Versailles and the Chateau of Chambord. Ronald Lee, its
chief, received French sound and light entrepreneurs the following year
and began planning for installations at Independence National Historical
Park, Castillo de San Marcos National Monument, Fort McHenry National
Monument, and San Juan National Historic Site. The Fort HcHenry plans
were shelved and those for San Juan deferred, but Independence and
Castillo de San Marcos had shows ready for the summer of
1962.
The Castillo program, produced and operated under concession contract
by the Sound and Light Corporation of America, featured the voices of
Douglas Fairbanks, Jr., and Ralph Bellamy and music by Bernard Green
performed by members of the New York Philharmonic. The installation
required 294 lights, 64 stereo speakers, more than 15 miles of cable,
and seating for 750. Because of the need to minimize the visual impact
of the installation during the daytime, much of the equipment had to be
mounted before each performance and removed afterward. Adult viewers
were charged $1.50 and children 75 cents. The program was judged
reasonably successful from an interpretive standpoint, but its high
operating cost and inconsistent patronage led to its demise in
1965.7
"The American Bell, " the program focusing on Independence Hall, was
written by Archibald MacLeish, narrated by Frederic March, and
accompanied by music composed and conducted by David Amram with members
of the Philadelphia Orchestra. Lumadrama, Inc., the producer and
concessioner, ran the show for the same admission charged by the
Castillo operator. The program was criticized for attributing undue
significance to the Liberty Bell. Because it was too costly to install
the lights and speakers for each performance, they were left to clutter
Independence Square. Even so, the operator lost money with the
inadequate paid attendance. The Park Service took over the program and
operated it free until 1984, when maintenance and replacement of the
obsolete equipment was no longer feasible.8
While regional director in the Philadelphia office, Ronald Lee urged
Lumadrama to do a sound and light program at Gettysburg in 1963, but the
company was already losing its enthusiasm for the medium and declined.
Ford's Theater National Historic Site in Washington, D.C., was next to
try it: in 1968 the Service gave Guggenheim Productions a $300,000
contract to design, produce, and install a program in the theater. It
opened July 21, 1970, to good reviews, but it was costly to operate and
its equipment became obsolete and difficult to maintain. It was
discontinued in September 1974 and replaced the following summer with
"informances," a series of skits performed under contract by University
of Maryland drama students depicting lifestyles, personalities, and
attitudes during Lincoln's era. Sound and light finally came to San Juan
National Historic Site in 1976, installed by a French company at the
behest of Puerto Rico's tourism bureau. High maintenance costs and poor
attendance led to its demise within a year.9
Another audiovisual extravaganza was planned for the bicentennial
fair of 1976 in Washington, where the Service converted Union Station to
the National Visitor Center. In the middle of its grand concourse was
dug a great Pit into which the expected hordes would descend and view
PAVE--the Primary Audio-Visual Experience. PAVE involved 100 Carousel
projectors behind 100 screens beaming a "Welcome to Washington"
program--overwhelming triumph of medium over message. The hordes did not
come, National Visitor Center folded after five years, and the primary
legacy of PAVE was 100 surplus Carousels.
The bicentennial prompted another advance in electronic
interpretation at Independence National Historical Park. As part of the
development at Franklin Court, site of Benjamin Franklin's home, some 50
telephones were provided on which visitors could dial various historical
figures for their opinions of Franklin. The voices were recorded on 100
Labelle Playmatic message repeaters. The bicentennial development at
Franklin Court was visually remarkable for its "ghost" reconstruction of
Franklin's house; because evidence for a traditional reconstruction was
lacking, only the envelope of the house was outlined with steel members.
The responsible architectural firm, Venturi, Rauch and Scott Brown, won
an American Institute of Architects honor award for the Franklin Court
design.
Bicentennial improvements at Kings Mountain National Military Park,
South Carolina, incorporated yet another imaginative technique. The
battle there pitted American loyalists against revolutionaries. To
portray this civil strife in the new park visitor center, groups of
figures representing each side were placed at opposite ends of the
exhibit room and engaged in a recorded argument. "Unfortunately, the
exhibit did not work," a historian of the park has reported. "The
shouting match between the loyalists and the patriots confused visitors.
The exhibit's audio system began automatically as visitors walked into
the room. The audio and visual portions of the exhibit were rarely
synchronized. One part of the story would be playing on the tape, while
the lights would be directed to a different part of the
room."10 The idea was good, but as sometimes happened with
audiovisual innovations, technological shortcomings proved its
undoing.
In 1975 the
national parks had a total of 707 audiovisual programs.11
Beyond increasing that total, the bicentennial prompted numerous other
interpretive developments and activities. "Interpretive programs in all
parks should incorporate special Bicentennial activities during the
year," the Service wide goals for interpretation for 1976
stated.12 The Mid-Alantic Regional Office in Philadelphia
produced and distributed throughout the System a Bicentennial Daybook,
providing a day-by-day account of significant events during the
revolutionary period. The Harpers Ferry Center sponsored two traveling
plays, "We've Come Back for a Little Look Around" and "People of '76,"
that portrayed figures of the Revolution. "Playlets" depicting episodes
of the period were held in the unfurnished rooms of the restored Thomas
Nelson House in the Yorktown portion of Colonial National Historical
Park. All revolutionary battlefield parks held special observances on
the 200th anniversaries of their battles, culminating at Yorktown in
1981.
Museum Visitor Centers, and the New Look
Government spending for Depression relief under the New Deal
beginning in 1933 enabled much park museum construction, an activity
previously supported almost entirely by private philanthropy. By 1939
the National Park System contained 76 museums, about one-third with
permanent exhibits in permanent buildings. In addition, there were then
37 furnished historic structures, including houses and fort buildings,
classed as historic house museums.13
In 1935 a Museum Division was established in the Service's Washington
office under Assistant Director Harold C. Bryant's Branch of Research
and Education. Carl P. Russell initially headed the division, followed
by Ned J. Burns in 1936. In his Field Manual for Museums,
published by the Service in 1941, Burns outlined the special role of
park museums:
While park museums perform the same general functions as
other museums, they have a special character of their own .... Since the
museum is interpreting the park, its main exhibits are concerned with
the park features and such phenomena outside its boundaries as may be
pertinent. The formal exhibits in the museum building are merely
explanatory devices to make clear the natural and historical exhibits
outside. In a sense the park as a whole may be regarded as an exhibit
and the museum as an explanatory label. This concept underlies all park
museum work.14
In a few cases, however, museums were developed in memorial or other
park units lacking intrinsic natural or historic resources illustrating
their subject matter. One, defined by Burns as "the largest and most
complex historical museum project to be undertaken by the museum
division," was the Museum of Westward Expansion at Jefferson National
Expansion Memorial in St. Louis. Assigned to the division in 1938, the
project did not get underway until the 1960s. A historical research team
under William C. Everhart then supplied content to John Jenkins, who
completed a general layout plan in 1961 fitting more than 200 exhibits
under 12 thematic units related to the westward movement.15
The museum, relating only symbolically to the site, lies beneath Eero
Saarinen's dramatic Gateway Arch. Other Service museums serving as
attractions in themselves rather than "explanatory labels" for their
locations include the American Museum of Immigration in the base of the
Statue of Liberty and the National Maritime Museum at Golden Gate
National Recreation Area in San Francisco.
The design and production of museum exhibits required special
facilities and talent. Exhibit preparation for eastern parks was carried
on at Fort Hunt, south of Alexandria, Virginia, from 1934 to 1938; then
at Ford's Theatre in Washington to January 1948, the war years excepted;
then back at Fort Hunt for eight months; then at a garage at 21st and L
streets,
Northwest, in Washington to March 1953; then at a temporary building on
the National Mall where the National Air and Space Museum now lies until
September 1966; then in commercial space in Springfield, Virginia, until
1970. Exhibits for the western parks were prepared at the Field Division
of Education at Berkeley, California, which became the Western Museum
Laboratory in 1937. Dorr G. Yeager, formerly chief naturalist at
Yellowstone and Rocky Mountain national parks, then headed the facility
as assistant chief of the Museum Division and supervised a staff of
about 200 (most hired with New Deal emergency funding). Like its eastern
counterpart, the Western Museum Laboratory expired during World War II;
it was not revived until September 1957 for MISSION 66. It then occupied
the old U.S. Mint until 1968, when its remaining exhibit production
function moved east to temporary quarters in Harpers Ferry, West
Virginia. Two years later the consolidated museum laboratory occupied
the new Interpretive Design Center at Harpers Ferry, its current
home.16
The perception of park museums as explanatory labels for their parks
tended to a narrative approach in exhibit design. This was especially
true in historical parks interpreting "stories" or sequences of events.
Museums in such parks through the mid-1960s commonly attempted to
narrate the park stories through exhibits, heavy with text, laid out in
sequential fashion--even while the stories might also be told in
publications, films, talks, and other media.
This "book on the wall" syndrome came under attack in 1964, when
George B. Hartzog, Jr., became Service director. Hartzog appointed a
Museum Study Team composed of William S. Bahlman, chief of the
Management Analysis Division; John B. Cabot, an architect; Harold L.
Peterson, a historian-curator; and Assistant Regional Director I. J.
(Nash) Castro of the National Capital Region. Its report, approved by
Hartzog on March 31, called for a reordering of interpretive media.
Museum exhibits would no longer be the primary medium backing up
personal contacts; instead, "The narrative story should, generally, be
presented through publications and audiovisual means."17
Rather than narrating, exhibits would serve to engage the entering
visitor's interest with intrinsically visual materials like artifacts,
artwork, and photographs in discrete displays. Acting Chief Wayne W.
Bryant of the Division of Interpretation and Visitor Services explained
the new approach in a memorandum drafted by Marc Sagan, a rising star
among the Service's interpretive planners:
The usual reluctance to omit part of a story from a presentation in
any medium stems from the fear that some visitors may miss some of the
story. They will, despite our plans. We cannot assume the
responsibility to give everyone every bit of the message in a complete
flowing sequence. Visitors are going to "window shop" and sample our
wares regardless of our approach. We therefore propose to put only the
finest exhibit subjects into our introductory displays .... ...When
we try to combine introduction with enrichment in one exhibit series, we
produce a clutter that doesn't whet the appetite ...it discourages, it
looks like work, it's heavy. Our first job as interpreters is to
stimulate interest. We must drop our compulsion to tell the complete
story through exhibits if we are to achieve a new look or, more
important, if we are to improve our communication with
visitors.18
The new role of exhibits as introductory rather than narrative was
stimulated by the visitor center concept, a major contribution of
MISSION 66. Whereas park museums were viewed as supplemental to the
visitor experience, visitor centers--multiple use facilities emphasizing
orientation--were seen as integral to it. According to the MISSION 66
prospectus published in January 1956,
The Visitor Center is the hub of the park interpretive program. Here
trained personnel help the visitor start his trip and with the aid of
museum exhibits, dioramas, relief models, recorded slide talks, and
other graphic devices, help visitors understand the meaning of the park
and its features, and how best to protect, use, and appreciate them ....
Many parks lack visitor centers today, and a substantial portion of park
visitors, lacking these services, drive almost aimlessly about the parks
without adequate benefit and enjoyment from their trips .... [O]ne of
the most pressing needs for each area is the visitor center
....19
Before MISSION 66 there were only three visitor centers, so called,
in the National Park System: one at Grand Canyon National Park and two
at Colonial National Historical Park. By 1960 56 visitor centers had
been opened or authorized. By 1975 the Service operated 281 visitor
centers.20 Some were former museums retitled as such. Some
were historic buildings or other existing structures adapted, in whole
or part, to the new purpose. Some housed administrative offices and even
maintenance facilities along with their visitor service areas.
Ideally, visitor centers were designed and located to attract most
park visitors and overlook significant park resources while not
competing unduly with the resources for visitor attention nor intruding
visually upon them. This difficult challenge was often met successfully;
sometimes it was not. In some parks lacking intrinsic values, such as
those established to commemorate persons or events leaving no physical
traces, new visitor centers with their interpretive media properly
served as the primary attractions. The facilities at Coronado and DeSoto
national memorials, commemorating explorers who had traversed their
general vicinities, exemplified this role. In some other parks with
significant but relatively subtle resources, prominent visitor centers
overpowered what should have been the focus: visitors might spend more
time in them than viewing the features for which the parks were
established.
The notion that every park needed a visitor center was clearly
misguided. Some parks spoke very well for themselves; others, including
most historic house areas, were best interpreted via personally
conducted or self-guided tours with only the simplest on-site exhibits
or labels. Unfortunately, a number of visitor centers--requiring costly
staffing, energy consumption, and maintenance--were building such areas
before the lesson was learned. "Today we are shifting emphasis away from
building more centers that may, in fact, impinge on a visitor's limited
time in a park to onsite, outdoor facilities and services that more
directly relate to park resources," reported William W. Dunmire, chief
of the Interpretation Division, in 1975.21 The shift came too
late for the new visitor center at Independence National Historical
Park, where a rich array of historic buildings was sufficient to consume
the attention of most visitors, and for Service involvement with the
National Visitor Center in Washington, also being readied for the
bicentennial year of 1976. (The National Visitor Center, intended to
orient visitors to the National Capital but largely ignored by them
during its five years of existence, ranks as perhaps the greatest fiasco
in Service history.) As late as 1982 a superfluous, intrusive visitor
center was completed on the grounds of the Frederick Douglass Home in
Washington, a property requiring only good conducted tours through the
furnished house to convey its significance. In such cases visitor center
construction reflected a lack of confidence in personal interpretive
services as compared to exhibitry and audiovisual media--the latter
transmitting consistent if impersonal messages--and perhaps the tendency
of the institution to publicize its presence.
The "new look" in museum design initiated in 1964 was part of a
general reform of Service interpretation advanced by George Hartzog's
chief of interpretation, William C. Everhart. (While superintendent of
Jefferson National Expansion Memorial, Hartzog had been impressed with
Everhart's work there and named him to the Washington post when he
became director.) If exhibits were not to tell the whole story, closer
coordination among the several media planners would be needed. Hartzog
and Everhart reorganized and geographically consolidated the Division of
Interpretation and Visitor Services to bring this about and made
significant new appointments to modernize the Service's exhibitry,
publications, and audiovisual production.
Carl G. Degen was hired from the Protestant Radio-TV Center in
Atlanta to head the new Branch of Motion Pictures and Audiovisual
Services, giving the Service its own motion picture capability for the
first time. In the next years the branch would produce some highly
creative films, like that for Booker T. Washington National Monument
using a collage technique and that for Fort Frederica National Monument
using actors amid the excavated foundation ruins of that site. The
Service had already engaged Vincent L. Gleason, who moved from an
advertising agency in 1962, to upgrade its interpretive publications.
Gleason's branch redesigned the park brochures in new formats, including
the minifolder, and engaged contemporary artists to illustrate park
handbooks and posters. The new organization divided the old museum
division into curatorial and design/production functions. Ralph Lewis,
previously the division chief, took charge of the former activity;
Russell J. Hendrickson, an exhibit designer who had briefly left the
Service to become chief of exhibit production for the Agriculture
Department, returned to head the latter.
Vince Gleason originated the concept of building a center to house
all the interpretive design functions, then scattered in several offices
and localities. In 1964 Harpers Ferry, West Virginia, was tentatively
selected for the new facility. It was not too far from Washington; it
was the site of the new Mather Training Center for park interpreters;
and it was likely to win the necessary appropriations with the support
of West Virginia Senators Jennings Randolph and Robert C. Byrd. Hartzog
obtained planning funds in the Service's 1967 budget, and Everhart
engaged New York architect Ulrich Franzen, The Interpretive Design
Center was constructed on the former Storer College campus at Harpers
Ferry during 1968-1969 and was occupied in Hatch 1970.22
In late 1967 Everhart was elevated to the post of assistant director
for interpretation and the functions under him were raised from branch
to division status. With the occupancy of the Interpretive Design
Center, Everhart was made director of the Harpers Ferry Center, a new
unit outside the Washington headquarters organization. In addition to
supervising the interpretive divisions, Everhart became responsible for
the adjacent Mather Training Center and Harpers Ferry National
Historical Park, which was to be "a 'showcase' to test and display
advanced park management techniques."23 The training center
and park were under the Harpers Ferry Center only briefly. Another
reorganization in 1973 returned Everhart as assistant director for
interpretation, in command of an Interpretation Division in Washington
under Bill Dunmire and the Harpers Ferry Center then and since headed by
Marc Sagan. The assistant director for interpretation position was
discontinued again in 1975, when Everhart became a special assistant to
Director Gary Everhardt.
The "new look" in exhibitry, publication design, and audiovisual
production fostered by Everhart, Sagan, Gleason, Degen, Hendrickson, and
their Harpers Ferry Center colleagues was not welcomed in all quarters.
Some Service traditionalists complained that innovative style and
techniques were taking precedence over content. In 1970 Chief Historian
Robert M. Utley crossed swords with Vince Gleason over the artwork
Gleason had commissioned from Leonard Baskin, a prominent contemporary
artist, for Utley's Custer Battlefield handbook. (Gleason omitted the
most offending illustration but left a blank page so that it could be
reproduced in subsequent printings.) A slide program prepared for
Manassas National Battlefield Park was condemned because it used
impressionistic modern watercolors rather than literal representations
of the historic events there. Those enamored of the "book on the wall"
approach thought the new museums, favoring fewer exhibits with less
narrative and more eye appeal, superficial. Design critics, on the other
hand, responded enthusiastically to the innovations. Service films won
numerous awards over the years, and in 1985 President Ronald Reagan
presented the Presidential Award for Design Excellence to the Division
of Publications.
What did the public think? Survey evidence is lacking. Undoubtedly
some visitors, especially "buffs" who had schooled themselves in the
subjects presented, concurred in the charges of superficiality. Probably
more were attracted than repelled, however, for a net positive response
to the Service's interpretive design innovations.
Living History
Well before "living history" became fashionable in the mid-1960s, a
few parks undertook limited recreations of historical activities or
processes. In the mid-1930s a replica of an early Indian camp was
constructed behind the museum in Yosemite National Park. "An old squaw
occupies the camp daily; she demonstrates the weaving of baskets,
preparation of foodstuffs, and sings indian songs. This "live exhibit"
has proved to be of great interest to visitors," a 1936 Service
publication reported. Navajos performed traditional dances for visitors
at Mesa Verde National Park. At the behest of Secretary of the Interior
Harold L. Ickes, Pierce Mill in Rock Creek Park, Washington, D.C., was
restored as an operating gristmill in 1936; the meal was used in
government cafeterias. At a 1940 meeting of Southwestern National
Monuments custodians, Dale S. King encouraged them to find local Indians
who would produce handicrafts and suggested having a Mormon girl bake
tarts at Pipe Spring National Monument when that site was
refurnished.4
By the mid-1950s there were a few other living history forerunners in
the parks. Mule-drawn barge trips were underway on a restored section of
the Chesapeake and Ohio Canal in Washington, D.C. On the Blue Ridge
Parkway, the reconstructed Mabry Mill ground grain and mountain people
demonstrated crafts. The glassmaking furnace at Jamestown was under
construction. Indians wove at Lassen Volcanic National Park and worked
catlinite for pipes at Pipestone National Monument.25
Historic firearms demonstrations, which would play a major part in the
Service's living history programs, were inaugurated at Chickamauga and
Chattanooga National Military Park and Antietam National Battlefield
Site in 1961 and soon spread to other military areas. Fort Davis
National Historic Site was apparently the first such park, in 1965, to
dress interpreters in period uniforms.
Congress was then considering legislation to add Hubbell Trading Post
to the National Park System. Situated on the Navajo Indian Reservation
in Arizona, the traditional post had been active until the 1950s and
retained a rich collection of art, furnishings, and documents. Director
Hartzog spoke in favor of the acquisition at a House of Representatives
subcommittee hearing on June 21, 1965. Going beyond his prepared
testimony, "Hartzog caught everyone by surprise by vowing not to have
another dead and embalmed historical area," as Bob Utley later recalled
the occasion. He declared that the Service would maintain the post in
operation, a commitment carried out by planners and managers after
Hubbell entered the System as a national historic site soon
afterward.26
The Service moved more systematically into living history following a
proposal by Marion Clawson, a Resources for the Future program director,
in the April 1965 issue of Agricultural History. Clawson's
article called for a national system of 25 to 50 operating historical
farms under federal sponsorship, illustrating a variety of regions and
historical periods. He brought his proposal to the attention of
Secretary of the Interior Stewart L. Udall, Secretary of Agriculture
Orville L. Freeman, and S. Dillon Ripley, Secretary of the Smithsonian
Institution. Udall endorsed the concept, and Roy E. Appleman, one of the
Service's leading historians, was assigned to represent the bureau at
meetings with Clawson and representatives of the other
agencies.27
Director Hartzog called the living historical farm program "entirely
consistent with our emphasis on trying to interpret the peaceful and
inspirationally creative contributions of this country in the field of
history, to complement the great emphasis that has been placed so far on
birthplaces and battlefields." He supported cooperation with the
Agriculture Department, but his adversary relationship with the
Smithsonian Institution led him to question "how the Smithsonian fits
in." Hartzog's interest was stimulated by the Smithsonian's grant
application to Resources for the Future for a living farm study.
Motivated by their director's desire to head off the Smithsonian,
Appleman and other Service officials met in July 1966 to plan how the
Service might assume the lead role. In so doing they identified a number
of National Park System areas with potential for living farm
development: Lincoln Boyhood National Memorial; Sagamore Hill, Fort
Vancouver, and Whitman Mission national historic sites; George
Washington Birthplace, George Washington Carver, and Homestead national
monuments; Big Bend and Great Smoky Mountains national parks; Theodore
Roosevelt National Memorial Park; Delaware Water Gap National Recreation
Area; Piscataway Park; and the proposed Cumberland Island National
Seashore.28
The Smithsonian received $18,475 from Resources for the Future and
carried out its study, which, in Appleman's view, ignored the Service in
favor of Smithsonian leadership and bureaucratic expansion. Anticipating
this outcome, the Service proceeded independently. In September Appleman
met with a master plan team at George Washington Birthplace to convey
Hartzog's interest that its plan incorporate a living historical farm.
An operating farm had been considered there in the mid-1950s, but Ronald
Lee had concluded, "[t]here are definite drawbacks to such a
development, and it is doubtful if it is a sound, or necessary,
interpretive adjunct. " Charles B. (Pete) Shedd, Jr., a team member, was
now concerned that the farm might overshadow, the memorial nature of the
site. Evidently his concern was allayed: Appleman reported " agreement
that there was no danger of this happening," and plans for the
birthplace farm proceeded.29
The living farm at Lincoln Boyhood National Memorial, Indiana,
received high priority when Rep. Winfield K. Denton, chairman of the
House of Representatives subcommittee handling Park Service
appropriations, sought to boost tourism to that site in his
congressional district. Hartzog responded with alacrity, and Edwin C.
Bearss, the Service's most prolific research historian, was assigned in
late 1966 to compile historical data for the development. Superintendent
Albert W. Banton, Jr., moved swiftly to incorporate Bearss' findings on
the ground. "Al Banton has created anew park at Lincoln Boyhood,"
the NPS Interpreters Newsletter reported in November 1968.
"Previously, the emphasis was on monumental memorialization totally
divorced from the life Lincoln led there. Now we have a cabin and
outbuildings and crops and animals and a fine idea of the environment in
which the nation's most illustrious son grew up."30
At Booker T. Washington National Monument, Virginia, little remained
of the tobacco farm where Washington had been born in slavery, and
despite a MISSION 66 visitor center, few visitors came. In 1967 its
historian, H. Gilbert Lusk, proposed to increase its appeal with
reconstructed farm buildings and period crops and livestock. Bearss did
another study and inspired Lusk's successor, Barry Mackintosh, to
supplement it with further research on local agricultural practices.
"[Visitors] will be encouraged to participate in everything to the
maximum extent possible--all part of the belief that we can better
understand the past by reliving it ourselves, even if only for a
moment," Mackintosh wrote of the living farm in progress at his
park.31 Hartzog encouraged the development and continued to
push others, including a mountain farm at Great Smoky Mountains and the
Oxon Hill Children's Farm, begun by National Capital Parks in 1967
outside Washington.
The living farm concept accelerated other living history activity in
the Service. The Washington office requested that all regions experiment
with interpreters in period dress during the summer of 1967. The
response was mixed. Superintendent Franklin G. Smith of Fort Davis,
where historic Army uniforms had been worn since 1965, called the
clothing "an automatic ice-breaker" with visitors. But Superintendent
Melvin J. Weig of Edison National Historic Site protested the idea of
having interpreters in Edison's laboratory wear lab coats, fearing they
would destroy "the usefulness of the standard uniform as a means of
establishing better identity" between the Service and the site.
Superintendent Granville B. Liles of the Blue Ridge Parkway cautioned,
"We want to be sure that dress and demonstrations contribute to the
interpretive objectives of the area and are not merely ends in
themselves, to compete with the many historical 'attractions' which rely
heavily on dress and demonstrations in striving to evoke
atmosphere."32
Hartzog pressed forward, that October suggesting "a program of living
interpretation at each of our historic areas, where appropriate, that
would involve the making of products for sale through the history
associations." He requested status reports from Bill Everhart on his
interpretive goals for 1968 and 1969, including six more living farms
and 16 new demonstrations in period dress. The high-level interest was
made known throughout the System as all parks were asked to report on
their progress with "living interpretation," the newly favored
term.33
Forty-one areas reported some such activity in 1968. Along with
uniformed military drill and firing, Saratoga National Historical Park
staged 18th-century cooking, baking, sewing and candlemaking
demonstrations. Costumed women at Hopewell Village National Historic
Site dipped candles and baked bread. At the Yorktown end of Colonial
National Historical Park there was spinning and weaving. In 1969 William
Taylor, an interpreter at Arches National Monument, had a second grade
teacher and her class spend a day in old-time dress at a park cabin,
emulating a pioneer family. Two years later Taylor, then in the Western
Regional Office, inaugurated an Environmental Living Program at Fort
Point National Historic Site: a summer camp group spent a day and night
there drilling, doing guard duty, and eating 19th-century rations. The
program proved popular and was extended to John Muir National Historic
Site and Tumacacori National Monument.34
The Service began publishing a brochure in 1970 listing those areas
with living history programs. By 1974, 114 areas had jumped on the
bandwagon in some fashion. Reporting on the trend in 1973, Bill Everhart
assessed it in glowing terms: "NPS in recent years has stressed the need
to make history come alive. As a result, almost every historical park
has introduced living history programs. These innovative approaches have
greatly enhanced visitor appreciation and substantially improved the
quality of NPS interpretation."35
At least one living history demonstration drew public dissent. The
Women's Christian Temperance Union attacked the Service's operation of
whiskey stills in mountain life interpretation at Great Smoky Mountains
and Cumberland Gap National Historical Park. The Southeast Regional
Office thereupon sent a warning to its park superintendents: "No such
still should be set up as a single interpretive device that might be
misconstrued as a monument to the distilling industry, legal or
otherwise. The still must be part of an integrated program illustrating
many phases of pioneer life." Superintendents were further warned of the
need for written authorization from the Alcohol, Tobacco, and Firearms
Division of the Internal Revenue Service for such operations, in which
denaturant was required to render the product
unpotable.36
Living history attracted more fundamental criticism from other
sources, especially within the Service. Historian George E. Davidson of
Vicksburg National Military Park, a military buff who enjoyed
participating in the weapons demonstrations there, nevertheless worried
about the tone of the activity. "Very frankly, the somber words
recalling the horror and tragedy of it all do not quite match the
vigorous thrust of living history demonstrations in promoting a positive
attitude toward our martial tradition," he wrote in 1970. In that era of
Vietnam War protest, Davidson foresaw such demonstrations coming under
attack and feared that the Service would be unable to defend
them.37
Frank Barnes, interpretive specialist for the Northeast Region with a
distinguished career in the field, delivered a thoughtful analysis of
living history at the Mather Training Center in April 1973. "Our
currently over-stressed living history activities may just
possibly represent a tremendous failure on the part of our traditional
interpretive programs --above all, a cover-up for lousy personal
services," he said. "[T]he worst and the most unfortunate in its
misleadingness" was the program at Booker T. Washington National
Monument: "[T]he Booker T. Washington farm comes out as a charming
scene, of course, complete with farm animals with picturesque names,
with almost no indication of the social environmental realities
of slave life (indeed, how far can you go with 'living
slavery'?)." He scorned too-clean restorations like Hopewell Village and
battlefield programs conveying an impression of fun: "...the battlefield
where authentic camp life (but without an enemy to worry about) and safe
firings, sometimes skirmishes and misleadingly misnamed 'sum fun' almost
make it so attractive that one wonders why more people don't take up a
military career." As a positive alternative to these approaches, Barnes
cited the American Museum of Immigration's blown-up photo of New York's
Lower East Side circa 1900, "cluttered with immigrants and their
life--immediately more honest and interpretive than the ethnically
dressed mannequins a few cubicles away and certainly more so than
cheerful latter-day descendants dancing ethnic dances on the outside
grounds." He urged refocus on message and meaning rather than media and
techniques.38
As early as 1968 Peter H. Bennett, a visiting Canadian parks
official, had criticized the popular Meeks Store restoration at
Appomattox Court House National Historical Park, where a costumed clerk
sold old-time candy and sundries to visitors. "While I found the country
store very interesting and very attractively done, I got the impression
that it was so good that it tended to distract from the rather solemn
and very important general message that otherwise was put across very
effectively," Bennett wrote. Historians Robert Utley, Roy Appleman, and
John Luzader came to share Bennett's concern about appropriateness after
a 1969 trip to Saratoga: "We had the impression that the park
interpretive program lacks balance--that too much time of personnel is
spent on fadism, the demonstration of musket use that in itself
contributes little to visitor understanding of the park and its
significance."39 In 1974 Utley repeated the theme in a
general critique of living history published in In Touch, the
interpreters' newsletter:
I fear that we have let the public's enthusiasm for living history
push us from interpretation of the park's features and values into
productions that, however entertaining, do not directly support the
central park themes .... Inappropriate living history, moreover, is not
merely harmless diversion. The more "living" it is, the more likely it
is to give the visitor his strongest impression, and memory, of his park
experience. Thus a program that is not unusually supportive of key
interpretive objectives may be correspondingly distractive if not
actually subversive. We are obsessed with showing what everyday life was
like in the past .... But most of our historic places are not preserved
because of the everyday life that occurred there. The visitor whose
fascination with "living" portrayals of everyday activity inhibits his
understanding and appreciation of the momentous significance of Lee's
surrender to Grant, or the progress and consequences of the Battle of
Saratoga, has not been well served by our interpretive program, no
matter how well conceived and presented.40
Historian Nicholas J. Bleser of Tumacacori National Monument, himself
an early practitioner of living history, wrote to applaud Utley's
critique:
"Living history" is but one of several bandwagons upon which the
Service has leaped with gay abandon .... As future bandwagons arrive, we
should slow them down and study them a bit before climbing aboard. I am
personally convinced that we still need areas in the Service that allow
visitors the freedom and privacy necessary to arrive at their own
conclusions. Perhaps they'd prefer to walk with ghosts in silence for a
change.41
Interpreters often presented living history as "reliving the past"
and invited their audience to "step back in time." In another In
Touch contribution, Marcella Sherfy of the History Division in
Washington warned against such pretenses when, in fact, only certain
physical details or aspects of the past could be reenacted:
Even having steeped ourselves in the literature of the period, worn
its clothes, and slept on its beds, we never shed [present] perspectives
and values. And from those perspectives and values, we judge and
interpret the past. We simply cannot be another person and know his time
as he knew it or value what he valued for his reasons .... Time past
has, very simply, passed.42
Perhaps the ultimate in irrelevance was reached at Fort Caroline
National Memorial in 1977, when the recorded spinet music mentioned
before was carried a step further. (To appreciate this accomplishment,
it is necessary to know that the significance of Fort Caroline was
geopolitical --relating to French-Spanish competition for North
America--and that no keyboard instruments were likely to have been
present at the rough military outpost.) A correspondent from the
memorial described the achievement:
What do you do to bring the visitor a little closer to the story of
your site, when the major historic resource [the fort] is
missing?... It is known that musicians were among the French settlers
....To help the visitor understand this personal side of the struggle,
we use a harpsichord borrowed from Cape Hatteras, and with the talents
of a local college student, we present music of the period. It is with
this musical tie we hope to bring the 16th-century struggle a little
closer to the 20th-century visitor.43
By this time those overseeing interpretive affairs were well aware of
such abuses and had taken steps to curtail them. "We have had to
establish firm guidelines to insure that all living history programs
achieve high standards of historical accuracy and that they directly
relate to the central historical theme or association of the park,"
reported Bill Dunmire, the Service's chief of interpretation, in
1975.44 (Evidently the guidelines were lost in the mail to
Fort Caroline.) The 1980 edition of the Service's Interpretation
Guideline (NPS-6) refined the standards for living history in a
manner clearly reflecting the critics' concerns. Excerpts:
[I]nterpretive presentations [i.e., demonstrations, living history]
are frequently personnel and cost intensive; they are more easily and
inappropriately treated as educational or entertainment ends in
themselves rather than as vehicles for sparking further public interest
in park resources; they have a greater potential to be out of step with
principal park themes .... In parks established to commemorate major
historical figures, specific events, or political/military actions and
ideas, interpretive presentations that illustrate period
lifestyles will usually not be appropriate [e.g., crafts at a
battlefield] .... All presentations dealing with history and
prehistory must meet criteria for honesty as well as accuracy.
Specifically: - Presentations are not described or advertised as
portraying "the past" but as limited illustrations of some scattered
elements of previous activity, skills or crafts. - "Facts,"
examples, and anecdotes are not selected or used out of context to make
a particular point or to communicate personal or contemporary social and
political beliefs. - The reactions of historic people to past
ideas and events are described in the context of past ideas and
perceptions. We do not assume or suggest that historic people reacted to
or felt about certain situations the way that we would unless there is
strong evidence to support that pattern. - Costumes, equipment,
speech patterns, etc., are specifically described to the public as being
the most accurate reproductions we are able to obtain, rather than as
"just like they had." - The individual experiences, events, or ideas
being presented are chosen and expressed in such a way as to portray the
full contributions or "personalities" of the ethnic groups, cultures, or
people whose history is being commemorated.45
Instances of inappropriate programs would continue. Overall, however,
the reexamination forced by the criticism and guidelines had good
effect. As with visitor centers, it was finally realized that not every
park needed living history for effective interpretation.
Environmental Interpretation
Among the postwar trends in natural interpretation was a gradual
shift from a "cataloging" approach, stressing names of and facts about a
park's natural features, to an ecological approach emphasizing their
interrelationships. According to Bill Dunmire, "progressive park
naturalists in the 50 's would have been perfectly comfortable with the
word 'ecology' and its implications, long before it became fashionable
with the general public."46 Observers of ecological
relationships were especially sensitive to the ways in which man's
actions often degraded the environment, a mounting concern during the
1960s. Many in the service who shared this concern felt that the bureau
could do more to stimulate public awareness of environmental problems
and action to combat them.
Writing in the NPS Interpreters' Newsletter in December 1967,
Bill Everhart, assistant director for interpretation, declared that
interpreting park resources to park visitors was not enough:
First, our interpretive programs have traditionally been limited to
the parks themselves. We have concentrated mostly on telling the park
story to visitors in the parks ....
Secondly, we have had a tendency
to interpret a park in terms of its resources. We have not effectively
carried out an educational campaign to further the general cause of
conservation .... Only through an environmental approach to
interpretation can an organization like ours, which has both Yosemite
and the Statue of Liberty, achieve its purpose of making the park
visitor's experience fully significant.47
Beginning in 1968, the Service worked with Mario Menesini, director
of the Educational Consulting Service, on National Environmental
Education Development (NEED) materials for schools. NEED was intended to
develop environmental awareness and values through the application of
five "strands": (1) variety and similarities, (2) patterns, (3)
interrelation and interdependence, (4) continuity and change, (5)
adaptation and evolution. These strands were supposed to be woven into
all subjects taught in the schools--and all park interpretive programs.
Parks were encouraged to establish Environmental Study Areas (ESAs), to
be visited by school classes using the NEED materials. Sixty-three
parks, ranging from Appomattox Court House and Natchez Trace Parkway to
Jefferson National Expansion Memorial and Grand Teton, had ESAs by 1970,
and 25 more were then planned.
Raymond L. Nelson, supervisor of the Mather Training Center from 1967
to 1970, was a strong proponent of environmental interpretation. Under
his inspirational leadership, the courses in oral, written, and
audiovisual communications presented to Service interpreters were geared
to the NEED strands. All papers and talks prepared by the attendees on
their parks were to incorporate environmental themes. For natural park
interpreters, this approach came naturally. Those charged with
interpreting battlefields, birthplaces, and other historic sites found
it more challenging.
Among the dissenters was James W. Sheire, a Service historian with
the Eastern Service Center in Washington. In a 1970 letter to the NPS
Interpreters' Newsletter he vented the frustration shared by many in
his profession:
I would most respectfully ask our environmental enthusiasts to
please, please leave the historical areas alone. There is nothing
ecological about most of them. They were established to commemorate a
significant person, event, or period in American history. They should be
interpreted according to the discipline of history, not ecology.
Unfortunately, the quality of our historical interpretation at these
areas has reached an almost shameful level .... If only a portion of
that energy and enthusiasm displayed by our environmental interpreters
was directed to interpreting, e.g., Carl Sandburg's life and art or
Thomas Edison's position in the history of American technology, we would
have a top flight interpretive program at such areas. We do not.
Instead, it is my fear that we will now have Haiku at Colonial, "web of
life" at Herbert Hoover, and child sensitivity training at Ft.
Laramie.48
But the movement was then at its flood, the first Earth Day coming in
1970. Capitalizing on the national sentiment and publicity, Q. Boyd
Evison, chief of the new Division of Environmental Projects at Harpers
Ferry Center, established an Environmental Education Task Force "to
expedite the establishment of an environmental education program that is
integral to operations at all levels of the National Park Service--a
program which will also assist public and private organizations
concerned with the promotion of a national environmental
ethic."49
In 1972 another new unit in the Washington headquarters, the Office
of Environmental Interpretation under Vernon C. (Tommy) Gilbert, Jr.,
negotiated a cooperative park studies unit agreement with George
Williams College, near Chicago. Its objectives were "the administration
of a program designed to study effective environmental education,
interpretation, and sociological aspects of park programs in cooperation
with the College and participation in a related program of undergraduate
and graduate studies." This affiliation resulted from Director Hartzog's
desire to bring the Service's environmental education programs to urban
areas and initiatives by Nelson Wieters and Steven Van Matre, George
Williams faculty involved with the movement.50
Steven H. Lewis, who had instructed Service interpreters at Mather
Training Center, moved to the campus in October and inaugurated a
two-level training program there for Service employees. Seven
interpretive supervisors at the GS-9 level began a year of study leading
to a master's degree in environmental education administration. Some 35
urban intake trainees, just hired or with brief park experience, came
for a month at George Williams before proceeding or returning to their
parks. The students spent some time at the college's field campus in
Lake Geneva, Wisconsin, and a week working in inner-city Chicago
schools.
During two academic years, the program graduated 14 students with
master's degrees and schooled 104 intake trainees. But Ronald H. Walker,
Hartzog's successor in 1973, did not share Hartzog's enthusiasm for
environmental education and judged the program lacking in
cost-effectiveness. It was not renewed after Lewis left for another
assignment in March 1974. The program had been valuable in exposing
Service employees to an urban situation. But it did not succeed in
strengthening environmental education or reorienting careers, as
hoped--few were motivated to seek out urban assignments. Nor was there
any long-term follow-up to see that the graduates were used effectively
in the field for which they had been trained.51
In 1975 the NEED program was rounded out with the publication of
curriculum materials for kindergarten through second grade and fifth
grade, funded by the National Park Foundation. Eighty parks then had one
or more ESAs, used by some 180,600 students from 202 school systems
throughout the country. By this time environmental interpretation for
other visitors had matured to a less self-conscious function. Bill
Dunmire, chief of interpretation, saw its greatest contribution as "the
injection of a new methodology--that of involving visitors in our
interpretive events, not as mere spectators but as participants." He
cited a "slough slog" at Everglades National Park and an ecology float
trip at Yosemite as examples of successful "immersion programs"
contributing to environmental awareness. "The new breed of interpreters
are finding that the more visitors will participate by using all their
senses, by making their own discoveries and by getting into the thick of
any given environment, the more they will carry away from the
experience," he wrote.52
As late as 1979 Assistant Secretary of the Interior Robert L. Herbst
declared environmental education "an essential management function for
every park. . ." But a back-to-basics movement, inspired by financial
retrenchment and a belief that the Service was lagging in more
traditional responsibilities, would soon affect this and other special
programs. In March 1982 Director Russell E. Dickenson endorsed and
circulated a paper by Bill Dunmire's successor, Vernon D. (Dave) Dame,
that frowned on programs not directly based on park resources or
extending too far beyond them. "These can be exciting programs, but our
job is to interpret the resources and themes of our parks, not to
function as subject matter educators or as spokespeople for special
causes," Dame wrote.53 Fifteen years before, Bill Everhart
had complained that the Service was mostly interpreting park resources
to park visitors. No longer was this deemed inadequate.
Environmental interpretation at historical areas was also reassessed.
Looking back in 1985, Dame--a naturalist by background--judged
"ridiculous" the imposition of NEED strands on parks like
Independence.54 Few historians would disagree.
Women in Interpretation
Interpretation has been a primary avenue for the employment and
advancement of women professionals in the National Park Service, an
organization traditionally personified by the masculine ranger.
Isabelle F. Story joined the Service at its inception in 1917 as an
editorial assistant and soon assumed responsibility for information and
public relations, functions closely related to interpretation. For many
years before her retirement in 1956, she was the only female chief on
the director's staff.
In the field, the Service licensed young women employed by local
hotels to nature-guide in Rocky Mountain National Park in 1917. Three
years later Yellowstone hired Isobel Bassett, trained in geology, as a
seasonal ranger to help inaugurate the interpretive program there. She
was succeeded in 1921 by Mary A. Rolfe, a teacher. Herma Albertson
Baggley served as a seasonal ranger-naturalist in Yellowstone from 1928
to 1930 and joined the permanent staff in 1931, becoming the first
permanent woman naturalist in the Service. At Yosemite, Enid Michael
volunteered in the nature guide program in 1920 and served as a seasonal
ranger-naturalist on the park staff from 1921 to 1943.55
Women were long prominent in historic preservation activity outside
the Service, but the bureau did not become broadly receptive to female
historical interpreters until the late 1950s. Even then they were
something of a novelty. "Each year more consideration is given to the
employment of women in certain types of interpretive programs, such as
historic houses," Ronald Lee noted in a 1959 paper on "What's New In
Interpretation."56
The next year Roy Appleman was impressed by a conversation with Maria
Lombard, who organized and operated the guided tours at Rockefeller
Center in New York City. She had originally used young men but found
them too independent and hard to control. Young women (preferably ages
18-25) were far more satisfactory: they were natural hostesses, more
outgoing, "much better at any task which is of a repetitive nature...,
more susceptible to instruction, more obedient, and...less of a
management problem. . ." Appleman agreed with her opinion of male
guides: "My own experience of guided tours and similar work in the
National Park Service is that men are not effective at it. In uniform,
they stand around looking like guards, and they act like guards. They
are not outgoing, and they do not initiate conversation. They lack
warmth." He recommended that the Service discontinue hiring men for
guide work and employ only women "whenever the conditions will warrant a
woman holding the job."57
Appleman again championed female employment in drafting the
Director's 1962 annual report:
There has been an increasing awareness on the part of many in the
Service that women do certain public service and interpretive work
better than men. They are better suited psychologically, studies in
industry have proven, to perform duties of a repetitive and routine
nature. The most extensive experiment in the use of women thus far in
this type of work has been at Independence National Historical Park in
Philadelphia, where it seems to be working well.... On the basis of
present experiments and studies, it would appear that the Service will
make an increased and expanding use of women in its interpretive
work.58
The women at Independence were park guides, a sub-professional job
classification not requiring the college background necessary for park
naturalists and historians. In the mid-1960s women began to be hired and
trained for the latter jobs on a servicewide basis. By the 1980s they
equaled or exceeded men in interpretive positions--and not just those of
a repetitive and routine nature.
As women have made their mark in interpretation, they have broadened
what is interpreted. Female interpreters at Morristown National
Historical Park have lately conducted special programs on women in the
Revolution, illustrated there by both camp followers and those left to
manage family farms while the men were fighting. At Civil War
battlefields like Gettysburg and Pea Ridge national military parks they
have focused less on battle tactics and more on the battles' effects on
homes and communities. At Klondike Gold Rush National Historical Park
they have included the of women in the Alaska gold rush.59
Care must be taken that undue is not given tangential female roles at
the expense of primary park themes. With this caution observed, the
presence of women has desirably expanded and enriched interpretive
content.
Other Agendas
The primary purpose of park interpretation, it might be assumed, is
to communicate the natural and historical significance of parks to the
public. From time to time, Service management has sought to use
interpretation to communicate other messages and serve other purposes.
Similarly, Service interpreters and their chiefs have sometimes sought
to justify their positions and programs based on their utility to
management.
This tendency to have interpretation serve other agendas was
especially pronounced during World War II, when the nation's focus on
defense diverted support for the parks and occasionally threatened park
resources having potential military application. Even before America's
entry into the war, Service leaders strove to demonstrate that the parks
were important to the cause. With their encouragement, the Secretary of
the Interior's Advisory Board on National Parks, Historic Sites,
Buildings, and Monuments passed a resolution in November 1940
proclaiming the patriotic value of park interpretation:
[T]he Advisory Board believes the National Park Service's
interpretative program in national park areas, particularly the
historical parks and monuments and the great national scenic areas, is
one of the most valuable contributions by any Federal agency in
promoting patriotism, in sustaining morale, and understanding of the
fundamental principles of American democracy, and in inspiring love for
our country. The Advisory Board would therefore suggest that the
National Park Service's interpretative program should be expanded by
every means including publications, radio, motion pictures, guide
service, park museums, etc., during this period of national exigency. It
further recommends the National Park Service should immediately
undertake the encouragement of national pride in our new armed forces as
well as our citizenry, which is so essential for the defense and
preservation of our country.60
Simultaneously, historical area superintendents in Region One (east
of the Mississippi) received guidance on interpretive content from their
regional office:
All types of historical park literature should place greater
emphasis upon the principles of freedom, democracy, and self rule that
underlie the basic political philosophy of the American people and our
constitution .... The possibilities inherent in the history of each area
should be carefully studied in this connection and a positive statement
made in the interpretive literature relating to the area.... In the
guided tours of school groups patriotism and appreciation of American
traditions should be emphasized.61
During the war parks near or en route to military bases and
embarkation points were often visited by men in uniform. Eager to
publicize its part in the war effort, the Service made much of such
visits and encouraged their coverage by the press. Under the headline
"colonial national park bright patriotic shrine in all-out war program,"
the Newport News, Virginia, Daily Press reported in July 1942,
"Hundreds of army men and boys conducted regularly by the park rangers
and historians over the Yorktown battlefield, stand in reverence at the
scene of another war and are awakened to a new realization of the true
meaning of that battle and the present overall conflict in which they
are now participating. "62
In the last year of the war Service historian Charles W. Porter III
wrote an account of the bureau's contributions, again stressing
patriotism:
The individual citizens faced by a troubled world turned in the
moment of national danger to the national historical parks and shrines
for a renewal of their faith in the country's traditions and their
country's destiny, for encouragement, and patriotic inspiration
....
It was felt that the best means of responding to the new public demand
could be found in an intensification of the National Park Service
interpretive program which had always aimed at a graphic, inspirational
portrayal of the fundamentals of the American tradition. Intensification
of the program was a matter of placing greater emphasis on those aspects
of the historical story dealing with liberty, democracy and love of
country, and of offering greater service....
In order to render the best possible service to visiting soldiers and
sailors much was done to perfect and intensify the basic contribution of
the historical and military parks to National morale. The oral and
written interpretation of each historical area became the subject of
careful examination and in many cases of revision in the interest of
making the park story a direct contribution to the United Nations'
program.63
To a much lesser extent, the Cold War also became a rationale for
park interpretation. Before a joint session of the American Association
and American Association for State and Local Parks in 1950, Chief
Historian Ronald Lee spoke of "the nation's need understand its
history--a need which is greater now, when our basic rights are
challenged by an alien philosophy, than at any previous
time."64
While wars (hot and cold) came and went, the need for park protection
remained constant, and interpretation was regularly enlisted in support
of that battle. According to a 1945 manual for the custodians of the
Southwestern Monuments, "The effective custodian is the one who can
include in his interpretation an explanation of the need for protection
and instill in the visitor sincere sympathy with the National Park
Service protection and conservation philosophy."65
In 1953 Director Conrad L. Wirth elaborated on this strategy in a
memorandum titled "Securing Protection and Conservation Objectives
Through Interpretation." Interpretation could achieve these objectives,
it declared, by presenting the facts of nature and history, sharing some
guiding principles of park management, indicating desirable visitor
behavior, and identifying major continuing threats to park integrity. It
urged a conservation ingredient in all interpretive programs, kept in
balance with the primary topic presented. (The memorandum remains so
current, more than three decades later, that it is reproduced in full in
the appendix.)66
Less laudably, the Service sometimes saw interpretation and related
development as a means of publicizing itself. In 1957 John Littleton, an
interpretive planner with the Eastern Office of Design and Construction,
advocated visitor centers at the north and south ends of Gettysburg to
reach visitors before the commercial establishments did:
It would put the Park Service more in the forefront (where
it should be) in the Gettysburg story. As it is now most
visitors...never see the Park Service, never know who it is that does
all the work of keeping the park in such fine condition ....
I hope
the Service may make of Gettysburg one of its shining examples of
MISSION 66 work. I don' t see how we can afford very long to risk having
the President take distinguished visitors to the Gettysburg battlefield,
and perhaps never see the Park Service.67
Littleton's comment illustrates the self-promotional impulse that
influenced visitor center development, sometimes producing centers of
doubtful necessity and/or undue prominence. (Only one visitor center was
built at Gettysburg, but it was a large structure, including park
offices, intruding on a key battlefield locale.) A degree of
self-promotion was also expected in interpretive presentations. In 1958
Ronald Lee called to the regional directors' attention several
weaknesses in park campfire programs, among them no group singing, no
campfires, and "too little mention of MISSION 66."68
A decade later came increasing calls for "relevance" in
interpretation. Pete Shedd expressed the concern to a group of state
park administrators in 1968:
What are we doing to make our Nation's history relevant to today's
world? Should we even try, or is that a dangerous course in the face of
today's social, cultural, and political conflicts? We can, of course,
fall back on the comforting knowledge that many people come to a
historic site to escape the pressures and uncertainties of the present,
and draw inspiration from the past. I hope and expect that this will
always be true, but now we have visitors who come to parks to walk
barefoot and strum guitars, or simply to escape even briefly from the
ghetto or the crabgrass .... These visitors, particularly the young
people with their carefully cultivated cynicism, will not settle for a
past that has no obvious relevance to the present.69
One manifestation of the drive for relevance was increased attention
to racial and ethnic minorities. Parks reflecting the black, Hispanic,
and Indian heritage were highlighted to show the Service's interest in
serving these groups. In a 1973 report Bill Everhart called for greater
sensitivity to cultural diversity in interpretation. Bob Utley, then
director of the Office of Archeology and Historic Preservation, agreed
but added a caution:
In our new awareness of minority and ethnic roles in our
history, we must rigorously guard against exaggerating them in an effort
to atone for past neglect. With minorities taking on ever more political
clout and not always restrained by an objective view of their own past,
we shall often face powerful pressures that could produce distorted
interpretation. The Kosciuszko affair is suggestive. At the moment areas
featuring Indian-White relations are especially
vulnerable.70
The "Servicewide Goals for Interpretation" for 1976 revealed the
extent to which interpretation was then expected to carry other loads.
Among them:
[R]esource preservation themes should be incorporated wherever
possible in interpretive programs.
Interpretive programs should incorporate an energy conservation message,
both in content and by example.
Interpretive programs should strive for greater relevance to cultural
minorities.
The incorporation of environmental education concepts and techniques is
basic to the development and operation of high quality interpretive
programs.
Interpretive programs in all parks should incorporate special
Bicentennial activities during the year.
After all this, the edict advised, "Programs that are peripheral or
unrelated to a park's primary interpretive themes...should be
scrutinized for possible curtailment."71
The Service's management policy compilation published two years later
suggested that communication of the parks' significance was only third
among the purposes of interpretation:
The purpose of interpretation in the National Park System is (1) to
encourage thoughtful minimum impact use of the park's resources; (2) to
promote public understanding of the policies and programs of park
management; and (3) to provide visitors with a foundation on which they
can build an understanding and appreciation of parks.
Endnotes
1. Frank Brockman, "park naturalists and the evolution of national
park service interpretation through world war ii," Journal of Forest
History, January 1978, p. 40; Report of Director, National Park
Service, in Annual Report of the Secretary of the Interior for the
Fiscal Year Ended June 30, 1932 (Washington: Government Printing
Office, 1932), p. 23.
2. Minutes of the Conference of Historians, Gettysburg National
Military Park, May 5-9, 1947, History Division, National Park Service,
Washington, D.C.; Minutes, Conference of Regional Historians and
Archeologtsts, January 20-26, 1951, History Division.
3. Memorandum, Chief, Division of Interpretation, Ronald F. Lee to
All Field Areas, Jan. 9, 1957, Washington Office file K1815, Washington
National Records Center (WNRC), Suitland, Md.; MISSION 66 Progress
Report, October 1963, History Division.
4. MISSION 66 Progress Report.
5. Memorandum to Chief Naturalist, Jan. 20, 1958, Washington Office
file K1815, WNRC.
6. Memorandum, Assistant Director Jackson E. Price to Regional
Director, Southwest Region, Apr. 16, 1963, Washington Office file K1815,
WNRC.
7. Press Information Kit, Castillo file K1815, WNRC.
8. Sound and Light Programs file, History Division.
9. Ibid.; telephone conversation with Joseph Geary, Sept. 20, 1985;
telephone conversation with Loretta L. Schmidt, Jan. 7, 1986.
10. Greg Massey, "Kings Mountain National Military Park
Administrative History," draft manuscript, 1985, pp. 129-30, copy in
History Division.
11. William W. Dunmire, "Report on Interpretation, " 1975, History of
Interpretation files, National Park Service History Collection, Harpers
Berry, W. Va. (hereinafter cited as NPSHC).
12. In Touch, March 1976, p. 3.
13. Ned J. Burns, Field Manual for Museums (Washington:
National Park Service, 1941), p. 24.
14. Ibid., p. 2.v
15. Ibid., p. 14; Ralph Lewis, "Museum Curatorship in the National
Park Service, " draft manuscript, 1983, p. 198, copy in History
Division.
16. Brockmen, "Park Naturalists and the Evolution of National Park
Service Interpretation, " p. 42; Lewis, "Museum Curatorship in the
National Park service."
17. Lewis, "Museum Curatorship in the National Park Service," pp.
208-09.
18. Memorandum to Regional Director, Southwest Region, Aug. 19, 1964,
Southwest Regional Office file K1815, WNRC.
19. MISSION 66 for the National Park System, pp. 29, 92.
20. Ronald F. Lee, "What 's New in Interpretation," paper for Visitor
Services Conference, Williamsburg, Va., Dec. 2, 1959, Interpretive
Programs file, History Division; William W. Dunmire, "Report on
Interpretation,'" 1975, NPSHC.
21. "Report on Interpretation."
22. William C. Everhart, "The Origins of the Interpretive Design
Center, With Comments on the Progress of Interpretation, 1964-1970,"
NPSHC.
23. Memorandum, Hartzog to Assistant Secretary of the Interior
Laurence H. Dunn, "Establishment of Harpers Ferry Center," Oct. 20,
1969, HPSHC.
24. Harold C. Bryant and Wallace W. Atwood, Jr., Research and
Education in the National Parks (Washington: Government Printing
Office, 1936), p. 10; King, "Interpretational Devices," Report of
Meeting of Custodians, Southwestern National Monuments, Feb. 14-16,
1940, History Division.
25. Memorandum, Chief, Division of Interpretation, Ronald F. Lee to
All Field Offices, "Demonstrations as Part of the Interpretive Program,"
Feb. 7, 1956, Interpretive Programs file, History Division.v
26. Memorandum, Fritz Kessinger to Chief, Division of Legislation and
Regulations, June 21, 1965, Legislation Division, National Park Service,
Washington, D.C.; letter, Utley to author, Jan. 17, 1986.
27. Clawson, "Living Historical Farms: A Proposal for Action,"
Agricultural History 39 (April 1965): 110-11; letter, Clawson to
Udall, Aug. 11, 1965, Living Historical Farms file, History Division;
letter, Udall to Clawson, Sept. 9, 1965, ibid.
28. Memorandum, Hartzog to Howard W. Baker, Howard R. Stagner, and
Theodor R. Swem, Apr. 18, 1966, Living Historical Farms file, History
Division; memorandum, Applemen to Hartzog, July 18, 1966, ibid.
29. Memorandum, Appleman to Hartzog, Dec. 15, 1967, Living Historical
Farms file, History Division; memorandum, Lee to All Field Offices, Feb.
7, 1956, Interpretive Programs file, History Division; memorandum,
Appleman to Chief of Interpretation and Visitor Services, Oct. 14, 1966,
Living Historical Farms file, History Division.
30. Conversation with Edwin C. Bearss, Dec. 13, 1985; Bearss,
Lincoln Boyhood as a Living Historical Farm (Washington: National
Park Service, 1967); NPS Interpreters' Newsletter, Nov. 15, 1968,
p. 11.
31. Bearss, The Burroughs Plantation as a Living Historical
Farm (Washington: National Park Service, 1969); Mackintosh,
General Background Studies: The Burroughs Plantation, 1856-1865
(Washington: National Park Service, 1968); quote from NPS
Interpreters' Newsletter, April 1969, p. 9.
32. Memorandum, Acting Assistant Director Leslie P. Arnberger to All
Regional Directors, Apr. 27, 1967, NPSHC; NPS Interpreters'
Newsletter, Apr. 1, 1968, p. 3.
33. Follow-up Slip, Rartzog to Harthon L. Bill, Howard W. Baker, and
William C. Everhart, Oct. 4, 1967, NPSHC; memorandum, Everhart to All
Regional Directors, Oct. 6, 1967, ibid.; memorandum, Hartzog to
Everhart, Hay 24, 1968, ibid.
34. "Live-ins" Spread from West to East as Students Re-create
History,' History News, March 1974, pp. 68-69.
35. Everhart, "A Report on National Park Service Interpretation,"
March 1973, NPSHC.
36. Memorandum, Acting Director Charles S. Marshall, Southeast
Region, to Superintendents, Southeast Region, Oct. 27, 1971, NPSHC.
37. NPS Interpreters' Newsletter, August 1970, p. 6.v
38. Barnes, "Living Interpretation," April 1973, NPSHC. ("Sum Fun"
was a summer program for children at Richmond National Battlefield
Park.)v
39. Bennett quote in NPS Interpreters' Newsletter, Apr. 1,
1968, p. 9; Appleman, "Trip Report to Revolutionary War and Bicentennial
Related Areas, Northeast Region," July 1969, American Revolution
Bicentennial Commission file, History Division.
40. Utley, "Living History: How Far Is Too Far?" In Touch,
June 1974, pp. 13-14.
41. In Touch, August 1974, pp. 15-16.
42. In Touch, May 1976, p. 5.
43. In Touch, July 1977, p. 19.
44. "Report on Interpretation," NPSHC.
45. Chapter 7, pp. 9-11.
46. Letter, Dunmire to Edwin C. Bearss and Barry Mackintosh, Feb. 13,
1986.
47. NPS Interpreters' Newsletter, Dec. 15, 1967, p. 2.
48. NPS Interpreters' Newsletter, September 1970, p. 9.
49. Evison, "Environmental Education--Where We Stand," NPS
Interpreters' Newsletter, March 1970, p. 3.
50. "Master Memorandum of Understanding Between George Williams
College, Downers Grove, Ill., and National Park Service, United States
Department of the Interior," Washington Office file K1815, WNRC;
telephone conversation with Steven H. Lewis, Sept. 17, 1985.
51. Lewis conversation.
52. Dunmire, "Report on Interpretation," NPSHC; Dunmire,
"Environmental Education: A Cornerstone of Park Interpretation,"
Trends, April-May-June 1975, p. 4.
53. Herbst quote in Trends, Winter 1979, p. 2; Dame, "The Role
and Responsibility of Interpretation in the 1980's," enclosure to
memorandum, Dickenson to Regional Directors and Superintendents.
"Interpretation and Visitor Services," Mar. 29, 1982, NPSHC.
54. Conversation with Dame, Oct. 22, 1985.
55. Brockman, "Park Naturalists and the Evolution of National Park
Service Interpretation," p. 32.
56. Interpretive Programs file, History Division.
57. Memorandum, Appleman to Lee, Sept. 26, 1960, NPSHC.
58. Memorandum, Appleman to Herbert E. Kahler, Chief, Division of
History and Archeology, June 19, 1962, History Division.
59. Telephone conversation with Polly W. Kaufman, Dec. 17, 1985.
60. Advisory Board records, History Division.
61. Letter, Acting Regional Director Fred T. Johnston to
Superintendents, Historical Areas, Nov. 9, 1940, NPSHC.
62. July 19, 1942, clipping, Wartime Use of National Parks file,
History Division.
63. Porter, "National Park Service War Work, December 7, 1941, to 30,
1944," Wartime Use of National Parks file, History Division.
64. Paper delivered Dec. 30, 1950, History Division.
65. Interpretive Programs file, History Division.
66. Memorandum, Wirth to All Field Offices, Apr. 23, 1953, ibid.
67. Memorandum, Littleton to Chief, EODC, June 14, 1957, Washington
Office file K1815, WNRC.
68. Memorandum, Lee to Regional Directors, Mar. 25, 1958, Washington
Office file K1815, WNRC.
69. Paper delivered Nov. 13, 1968, NPSHC.
70. Memorandum, Utley to Associate Director, Professional Services,
Apr. 16, 1973, History Division. The "Kosciuszko affair" referred to the
successful efforts of Polish-Americans to establish a national memorial
to Thaddeus Kosciuszko, involving some embellishment of his
reputation.
71. In Touch, March 1976, pp. 2-3.
72. Management Policies, 1978, Chapter 7, p. 2.
73. Chapter 1, p. 1; Chapter 3, p. 3.
74. Conversation with Dame, Oct. 22, 1985; Mott, "Mission:
Interpretation," Courier, November-December 1985, p. 3.
INTERPRETING INTERPRETATION
During its relatively brief history, much effort has gone into
defining the nature and function of park interpretation and guiding its
progress. Even while the term "education" was still being applied to
interpretation, those involved with it were taking pains to distinguish
it from traditional academic instruction. "Our function lies rather in
the inspirational enthusiasm which we can develop among our visitors--an
enthusiasm based upon a sympathetic interpretation of the main things
that the parks represent, whether these be the wonder of animate things
living in natural communities, or the story of creation as written in
the rocks, or the history of forgotten races as recorded by their
picturesque dwellings," a guideline distributed by the Education
Division in 1929 declared. It urged simple presentations "that will make
even the most complicated natural phenomena understandable to visitors
from all walks of life," and communication of concepts rather than data:
"beware of merely giving names or introducing a great number of
irrelevant observations. Leave your party with natural history ideas
rather than with a catalog of facts."1
The Committee on Study of Educational Problems in the National Parks
(page 15) provided similar advice later that year. "It should be the
primary object of the educational work to make possible the maximum of
understanding and appreciation of the greater characteristic park
features by the visitor, together with the stimulation of his thinking,"
the committee recommended. "Educational work should be reduced to the
lowest limit which will give the visitor opportunity to discover the
things of major interest, and to inform himself fully concerning them if
he so desires. "2
In 1940 Service archeologist Dale King counseled sensitivity in
interpretation to the custodians of the Southwestern National
Monuments:
We must lead...so [visitors] do not know they are following.
We must not herd our charges like a group of cattle. We must present our
wares so enticingly that the visitor himself desires to partake of them,
and so subtly is he influenced that he does not realize that his action
is drawn out by a carefully laid plan. And if there are visitors who
wish to make their way undisturbed by formal guides and
guiding, we must perfect a technique so that these "untouchables" are
unruffled by the little man who is there in the green uniform
....3
Like others before and after, King urged interpreters to focus on
significance:
Let us try to analyze our monuments in terms of their real
meaning and importance. Let us attempt to stress those parts of their
story which have some lasting value and significance. We can't expect
John Q. Public to go away and remember forever that the compound wall is
219 feet, six inches long, or that the thumb print is to the right of
the little door in Room No. 24. We can try to make the people of that
vanished historic or prehistoric period live again in his mind. Give him
some insight into their troubles and joys, show him that they were
human, and underline their differences from us as well as their
likenesses to us. In other words, build understanding, and,
eventually, tolerance.4
During and after the 1950s, the Service made a more concerted effort
to instruct its personnel in the techniques of interpretation. In
November 1952 Director Wirth approved a proposal from Ronald Lee for a
training program "emphasizing the improvement of oral interpretive
presentations and the use of new audio-visual equipment." First to be
trained were supervisors from Region One the following March 4. In 1957
a Service school covering the range of field operations, including
interpretation, opened at Yosemite National Park, where the old Yosemite
School of Field Natural History had functioned from 1925 to 1953. It was
succeeded in 1963 by the permanent Horace N. Albright and Stephen T.
Mather training centers at Grand Canyon and Harpers Ferry respectively.
Mather Training Center, specializing in interpretation, opened with a
session for advanced interpreters that spring and held its first full
nine-reek course for 36 trainees in the fall.
Between 1953 and 1955 the Service published four booklets on
interpretive techniques: Talks and Conducted Trips by
Howard R. Stagner, Chief of Interpretation in the Natural History
Division; Campfire Programs by H. Raymond Gregg, Chief of
Interpretation in the Omaha regional office; and Information
Please. These training aids, intended principally for seasonal
interpreters, were widely distributed and contained good practical
advice on their topics.
In October 1954 the Service asked Paul Mellon's Old Dominion
Foundation for a $30,000 grant to support a "reappraisal of the basic
principles which underlie the program of nature and historical
interpretation in the national park system." The grant vas approved the
following February, and Freeman Tilden, a creative thinker and writer on
park topics, embarked on the project.5 In the course of it he
led tours at Castillo de San Marcos National Monument and observed many
programs elsewhere. The result was Interpreting Our Heritage,
published by the University of North Carolina Press in 1957.
Interpreting Our Heritage, distributed throughout and beyond
the Service, remains the classic treatise on its subject. Tilden based
it on six principles:
I. Any interpretation that does not somehow relate what is
being displayed or described to something within the personality or
experience of the visitor will be sterile.
II. Information, as such, is not Interpretation. Interpretation is
revelation based on information. But they are entirely different things.
However, all interpretation includes information.
III. Interpretation is an art, which combines many arts, whether the
materials presented are scientific, historical, or architectural. Any
art is to some degree teachable.
IV. The chief aim of Interpretation is not instruction, but
provocation.
V. Interpretation should aim to present a whole rather than a part, and
must address itself to the whole man rather than any phase.
VI. Interpretation addressed to children (say, up to the age of twelve)
should not be a dilution of the presentation to adults, but should
follow a fundamentally different approach. To be at its best it will
require a separate program.6
Tilden continued his own interpretation of the parks, written and
oral, and made inspirational presentations to the Service's interpretive
trainees for years thereafter.
In 1962 the Service developed ten interpretive objectives. Couched in
positive terms, most reflected shortcomings perceived in existing
conditions and programs. Among them:
Seek, develop, and test new methods, new interpretive tools,
and new techniques. Adapt those which prove effective and are
appropriate to the concept of National Park interpretation, but resist
the temptation to promote the novel for the sake of novelty.
Raise the standards of recruitment and selection so as to obtain men of
high competence and high potential as interpreters, with special
emphasis on broad training in natural history, history and archeology,.
. .coupled with great communications skills.
Provide a progression of interpretive opportunities--in addition to, and
above the common denominator level--to meet the needs of the better
informed, more experienced, and the more seriously interested visitor. .
. .7
The last suggested that the pendulum had swung too far in response to
earlier criticism that interpretation at some areas was overly addressed
to specialists (pages 25-26). Tilden recognized that interpretation for
children should be separate from that for adults, but he did not make a
similar distinction between the "intelligent but uninformed" adults
composing most audiences and adults who were both. Balance in serving
these two equally different populations would be difficult to achieve,
and "the more seriously interested visitor" continued to receive less
attention in most cases.
The audience issue was addressed again in 1965 by a committee
reviewing interpretive plans and development at the Service's western
forts. Its statement on the subject could have been taken as a
prescription for all interpretive programming, natural as well as
historical:
The term "visitor" represents in effect an illusion. There
is no typical visitor. He is everything from a casual passerby to an
avid buff, a scholarly historian, a professional military man, or a
devoted antiquarian. He is all ages, from cradle-borne to escorted
senility. His range of "experience" during a visit may be anything from
indifference or boredom to mild curiosity, and on to a craving for even
obscure detail of the story associated with the area. Any program may
exceed the desires of the least interested; no program can satisfy the
insatiable want of a small minority. But interpretive development need
not pander to the former, nor seem impoverished to the latter. It is
necessary to shape a program that strikes a middle course between the
extremes. The questions of judgment and decision come into play and have
to be resolved in a way that will result in an overall development which
will appeal to, and be comprehensible by, the indifferent and poorly
informed, as well as instructive and stimulating to the eager and more
learned. The more capable will be introduced to avenues of further
information and learning which they can pursue on their own. This is as
much as Service responsibility need attempt.8
In April 1967 the Division of Interpretation and Visitor Services in
Washington inaugurated a new communications medium for interpreters, the
NPS Interpreters' Newsletter. William L. Perry was the editor;
Ronald Greenberg assisted and later took over the job. The first issue
of the quarterly contained news of the Washington office's interpretive
organization and personnel, reprints of New York Times articles
on Marshall McLuhan, word that Interpreting Our Heritage was
coming out in paperback, and bibliographic information. The second issue
informed interpreters about the new thrust for costumed interpretation,
mentioned the first minifolders to be published, and complained about
the lack of contributions and constructive criticism from the field.
The newsletter was published monthly by 1970 but was discontinued
with the December 1970 issue in a general cutback of Service
publications. In April 1974 it was reborn as In Touch, subtitled
"Interpreters Information Exchange." Roy Graybill of the Interpretation
Division was "coordinator"; Keith Hoofnagle handled design and
contributed outstanding cartoons. In keeping with the announced intent
that In Touch would be "the voice of the park interpreter" rather
than an organ of Washington and Harpers Ferry Center officials, Pete
Shedd of the Southeast Region served as guest editor of the first
issue.
By the third issue Graybill was permanent editor. A year after its
beginning he noted an absence of field contributions and urged more if
the publication were to continue. It lived on until the beginning of
1981, when the contributions shortage proved fatal. In Touch
nevertheless served a valuable purpose during its existence,
communicating advice and inspiration on the hows, whats, and whys of
interpretation and airing a healthy degree of dissension and
disagreement with prevailing fads. Excerpts in the preceding chapter of
this survey give some indication of its scope.
In Touch was revived in 1986--an indication of Director Mott's
personal interest in interpretation.
Endnotes
1. General Plan of Administration for the Educational Division, June
4, 1929, History of Interpretation files, National Park Service History
Collection, Harpers Ferry, W. Va. (hereinafter cited as NPSHC).
2. Reports with Recommendations from the Committee on Study of
Educational Problems in the National Parks, January 9, 1929, and
November 7, 1929 (n.p., n.d.), p. 4.
3. "Scope and Function of the Interpretation Program of the
Southwestern National Monuments," in Report of Meeting of Custodians,
Southwestern National Monuments, Feb. 14-16, 1940, History Division,
National Park Service, Washington, D.C.
4a. Ibid.
4b. Memorandum, Lee to Wirth, Nov. 3, 1952, NPSHC.
5. Letter, Conrad L. Wirth to Paul Mellon, Oct. 1, 1954, Interpretive
Programs file, History Division; letter, Ernest Brooks, Jr., to Wirth,
Feb. 15, 1955.
6. Ibid p. 9.
7. Advisory Board on National Parks, Historic Sites, Buildings, and
Monuments, records of 49th meeting, History Division.
8. Western Military Forts (Washington: National Park Service,
1965), pp. 9-10. The committee was chaired by Roy E. Appleman and
included Jerry D. Wagers, Edward J. Bierly, and H. Raymond Gregg.
Notes for Chapter 5: INTERPRETATION IN CRISIS
1. Letter, Tilden to Wirth, Sept. 23, 1952, Interpretive Programs
file, History Division, National Park Service, Washington,
D.C.
2. Memorandum, Lee to Director Conrad L. Wirth, Feb. 15, 1954, ibid.;
memorandum, Lee to Assistant Director Hillory A. Tolson, Jan. 4, 1960,
History of Interpretation files, National Park Service History
Collection, Harpers Ferry, W. Va. (hereinafter cited as
NPSHC).
3. Wilson F. Clark, "National Parks Survey: the Interpretive Program
of the National Parks; their Development, Present Status, and Reception
by the Public," unpublished Ph.D. thesis, Cornell University, 1949;
memorandum, Schultz to Ronald F. Lee, Oct. 24, 1955, Washington Office
file K1815, Washington National Records Center (WNRC), Suitland,
Md.
4. Lee, "What's New in Interpretation," paper for Visitor Services
Conference, Williamsburg, Va., Dec. 2, 1959, Interpretive Programs file,
History Division; "Report of Committee on Interpretive Standards," May
1962, NPSHC.
5. "Report of Committee on Interpretive Standards," pp. 4, 8, 12,
39.
6. Letter, Beard to S. Herbert Evison, Oct. 2, 1973, NPSHC. (At least
one copy escaped destruction--that now in the National Park Service
History Collection.)
7. Memorandum, Appleman to Price, Nov. 14, 1962, NPSHC/ Memorandum,
Wirth to All Regional Directors, "Improvement of Interpretation in the
National Park Service, " Feb. 26, 1963, ibid.
8. Johnsson, "A Prospectus of Projects for Inclusion in the
Environmental Education Task Force," Nov. 27, 1969, NPSHC.
9. Risk, "Assessment and Enrichment of Environmental Interpretive
Services in National Park Service Areas of the Pacific Northwest
Region," 1973, NPSHC.
10. Memorandum, Hartzog to Directorate and All Field Directors, July
10, 1972 (containing Advisory Board quotation), NPSHC.
11. Everhart, "A Report on National Park Service Interpretation,"
March 1973, NPSHC.
12. March 1970, p. 8.
13. "A Report on National Park Service Interpretation," p.
24.
14. Road to the Future: Long Range Objectives and Goals for the
National Park Service (Washington: National Park Service, 1964), p.
33; telephone conversation with Robert M. Utley, Jan. 7, 1986; letter,
William W. Dunmire to Edwin C. Bearss and Barry Mackintosh, Feb. 13,
1986; "Report on National Park Service Interpretation," p.
23.
15. "A Report on National Park Service Interpretation," pp. 47,
57.
16. Ibid., p. 59; memorandum, Cook to Field Directorate, June 6,
1974, Washington Office file K1815, WNRC.
17. "A Report on National Park Service Interpretation,"
NPSHC.
18. "A Report on National Park Service Interpretation," p.
17.
19. Mott, "An Administrator Looks at Interpretation, " The
Interpreter 8 (1976): 6.
20. "Report and Recommendations, Cultural Resources Management
Conference, January 8-10, 1979, at Harpers Ferry, W.Va.," History
Division.
21. Ibid. The historian position in the Interpretation Division was
filled between 1980 and 1984.
22. Risk, "Final Narrative Report, Evaluation of Interpretive
Services in Thirty Selected Sites in the North Atlantic Region," 1980,
pp. 6, 10-11, NPSHC.
23. Memorandum, Dame to All Regional Chiefs, Interpretation and
Visitor Services, Feb. 20, 1980, NPSHC.
24. Memorandum, Dickenson to Regional Directors and Superintendents,
Mar. 29, 1982, NPSHC.
INTERPRETATION IN CRISIS
There is a shortage of good interpreters, well grounded in their
parks' subject matter and able to communicate skillfully to visitors.
Personalized interpretation has declined in favor of canned
presentations. Interpreters are out of the organizational mainstream,
often overlooked for advancement. Managers consider interpretation nice
but nonessential, cutting it first when funds are tight.
Interpretation is in crisis. But interpretation has always been in
crisis, it seems. The foregoing could have been said--and often was--at
any time during the postwar era. Freeman Tilden's observation to
Director Wirth in 1952, when he first proposed his study of
interpretation, is illustrative:
Since 1942 I have traveled many thousands of miles, visiting
a great number of areas, and my conviction that the Park Service
flounders in the Interpretation field has steadily grown. By this, I do
not mean that it is bad; on the contrary, considering the lack of a
basic philosophy, perhaps it is amazingly good; but I think the entire
personnel of the National Park Service would agree with me that it is
far from good enough.1
That year there was a cutback in interpretive staffing and programs.
Many historical parks lacked historians during the early 1950s. Some had
guards, guides, and tour leaders whose qualifications were distinctly
sub-professional; in 1954 the chief of interpretation, Ronald Lee,
recommended "a determined effort...to weed out incompetents" by "raising
the grades of these positions and securing better qualified personnel
than most of the present incumbents." In 1960 Lee complained that of 261
interpreters in the Service (116 naturalists, 108 historians, 37
archeologists), only 9 were on the promotion list for
superintendent--and 4 of these were former
superintendents.2
The campfire program, inspired by the legendary campfire origins of
the national park concept (pages 31-32), was long a favorite
interpretive medium in parks with camping or otherwise drawing evening
visitation. A doctoral student surveying park interpretation in 1948
noted a decline in the role of such programs below prewar levels.
Naturalist Paul E. Schultz expressed concern about the trend in 1955:
"to me it seems that to a considerable degree we have 'lost the touch'
of vibrancy and informality characteristic of the traditional campfire.
The truth is that the intimate campfire program is nearly a thing of the
past" superseded by more formal amphitheater programs with amplification
and incidental or nonexistent fires.3
MISSION 66 funded numerous visitor centers and other interpretive
facilities and media, but staffing and maintenance of the new facilities
and devices did not keep pace. "[W]ith the emphasis on construction in
recent years, I have observed some laxness in standards of personal
service--and some disposition to sacrifice quality for quantity," Ronald
Lee told a visitor services conference at Williamsburg in December
1959.
To address the problem, he established that month a Committee on
Interpretive Standards. Roy K. Appleman, Carroll A. Burroughs, Donald J.
Erskine, and Gunnar O. Fagerlund composed the committee, Appleman
serving as chairman.4
The committee studied park interpretation for more than two years,
submitting its report in May 1962. It found an absence of standards for
interpretive activities--no clear measurements for their success or
failure-and thus a great disparity in quality among parks. Museum
exhibits had become stereotyped; there was need to vary their design,
simplify labels, and expand the use of new techniques. The quality of
seasonal interpreters was lacking. Interpretive training was described
as "generally either inadequate or altogether absent." Interpreters were
not well deployed: it was too easy to visit the larger parks and not
find any. A fundamental shortcoming was insufficient control and
monitoring by Washington and regional officials and park
superintendents; a system of rigorous inspections by Washington and
regional personnel with access to line authority was called
for.5
The committee's report was not well received by management. "Connie
[Wirth] gave it to the regional directors to read over one weekend,"
recalled Daniel B. Beard, Lee' s successor as chief of interpretation.
"They were afraid it would get out and be used against the Service.
[Assistant Director] Jack Price...was scared silly. I don't remember
that Jack Price was told to destroy the whole lot, but somebody
did."6
Appleman pressed Price to release or permit further work on the
report, without success. Some of his committee's recommendations were
ultimately reflected in a memorandum from Wirth to the regional
directors the following February. Among them: each park would have its
program appraised by a regional staff interpreter annually and by a
Washington staff interpreter every three years; "each park should afford
each visitor the opportunity of having at least one contact with a
uniformed Service representative; campfire program speakers were to be
upgraded; women were to be used more as interpreters; the training
bulletins Conducted Trips, Talks, Campfire
Programs, and Information Please were to be used more
effectively.7 Steps were soon taken to improve museum design
and training as well.
Personal interpretation continued to suffer criticism, however.
Robert G. Johnsson, who came to the Division of Planning and
Interpretive Services in 1968, wrote a year later of the prevailing
sentiment upon his arrival and since: "The feeling at the time was that
personally conducted interpretation had not shared in the general
improvement and advances made in our audiovisual efforts, museums, and
publications. On the contrary, the opinion was, and remains, that the
quality, of personal interpretation is slipping and is in serious need
of attention."8
The opinion was confirmed in a 1973 study of personal interpretation
in the Pacific Northwest Region. In the parks he surveyed there Paul H.
Risk of the Department of Park and Recreation Resources, Michigan State
University, found poor communications skills, poor morale, lack of
employee understanding of Service goals, insufficient training,
recruitment and rehire of incompetent seasonals, and inexperienced
supervisors. "[O]bserved interpretation represented an average which was
just adequate to slightly below," he reported. "There were no programs
in the excellent category, a few very good, some adequate, some poor and
a few of the worst ever witnessed anywhere."9
The Secretary of the Interior's Advisory Board on National Parks,
Historic Sites, Buildings, and Monuments had already expressed its
concern about the situation in a 1972 report. "We must conclude
generally...that interpretive positions, facilities, and performance are
at a low point for recent decades...," it declared. "On a piecemeal
basis, interpretation appears to have suffered most in the competition
between programs for inadequate budgets and from personnel restrictions
of recent years." Citing this report, Director Hartzog detailed Bill
Everhart to make another Service wide study of
Interpretation.10
Everhart formed a steering committee of Pete Shedd; Tommy Gilbert,
chief of the Office of Environmental Interpretation; and Tom Thomas,
supervisor of the Mather Training Center. They and regional
representatives developed a questionnaire to identify problem areas and
solicit recommendations. Nearly a thousand employees completed and
returned it.
By a wide margin, the respondents agreed that there had been a
decline in the importance and professionalism of interpretation in the
Service. The decline was attributed to several factors. Among the most
significant: organizational changes that had lumped interpretation with
resources management in many parks, often removing people with
interpretive backgrounds from leadership; the de-professionalizing
tendency of the new park technician series; increased park visitation
and expansion of the National Park System without commensurate funding
and personnel increases for interpretation; and increased emphasis on
law enforcement after a 1970 disturbance in Yosemite, at the expense of
interpretive positions and training.11
The Field Operations Study Team (FOST) of the late 1960s had brought
about the organizational and position classification changes now
perceived as adverse. Under the FOST concept, chief interpreters in the
larger parks were made staff to their superintendents and no longer
supervised front-line interpreters. "In most situations he won't be
doing much interpretation himself," the NPS Interpreters'
Newsletter had said of the chief in his new role. "He will be the
truly professional interpreter, unencumbered by the need to respond to
daily operational problems."12
Most front-line interpreters were placed in the sub-professional
GS-026 park technician series under district managers responsible for
both interpretation and resources management--often rangers without
interpretive backgrounds. College degrees in natural science, history,
or anthropology were not required for technicians; communications skills
were judged more important than disciplinary expertise. Higher-level
interpreters occupied the GS-025 park ranger series and became
"rangers"; the titles of park naturalist, park historian, and park
archeologist were officially abolished. "When, as a result of the
technician program, the interpreter received the title of park ranger,
he had some cause to believe that knowledge in depth of his subject
matter no longer was considered essential," Everhart
reported.13
The assignment of most interpretive duties to technicians, who could
rise no higher than GS-9, was accompanied by a large loss of
professional interpretive positions. The GS-025 series was primarily a
career ladder for managers, not interpretive specialists. For those in
the series who sought to stay in interpretation, there was less chance
for advancement.
During the same period, opportunities for field interpreters to
become involved with research, interpretive planning, and media
production were largely withdrawn as these professional functions were
placed elsewhere. Previously, a long-range planning group had
rediscovered the old problem of research interfering with interpretation
(see pages 24-25); its 1964 report, Road to the Future, called
for "conduct of programs by professional interpreters...with full-time
responsibility for planning and executing interpretive programs." After
George Hartzog paid an unannounced visit to Minute Man National
Historical Park in late 1965 and found a historian there engaged in
open-ended research, responsibility for most historical research
activity was pulled from the parks and assigned to the chief historian's
office in Washington. Biological research had previously been a major
duty of park naturalists; during the 1960s it was shifted to
professional biologists reporting to the newly established chief
scientist's office. When the Harpers Ferry Center was activated in 1970,
a memorandum to the field had proscribed local production of exhibits
and audiovisual programs. Such productions had sometimes been
amateurish, but the directive dampened field initiative and wounded
morale. "Few policy statements have stimulated such bitter opposition,"
Everhart found.14
Since the reorganization of the Washington office in 1970, there was
no division or branch there identified with interpretation. There was a
similar diffusion of responsibility in the regional offices, the
regional chiefs of interpretation having been abolished soon afterward.
Everhart's report, issued in March 1973, called for "an identifiable
center of decisions and authority, both at the regional and Washington
level, with responsibility to insure that all interpretive activities
are directed toward accomplishing the mission of NPS."15 This
recommendation was carried out in Washington later that year with
reestablishment of the assistant director for interpretation position.
But interpretation was downgraded to division status in 1976 and again
fell off the Washington organization chart altogether in 1983, when it
was lumped with several other functions under the Visitor Services
Division.
Another of Everhart's recommendations was to "place responsibility
for the quality and substance of the interpretive program with the park
superintendent; establish as a staffing goal a professional interpreter
in each park; give line authority over the interpretive program to the
park interpreter." In June 1974 Associate Director John E. Cook told the
regional directors that each park should have at least one professional
interpreter in line authority, meaning that the interpretation and
resources management combination would be abolished except in very small
or special-situation areas.1616 But many parks continued to
operate with the "I&RM" organization.
Between 1970 and 1974 there was a 73 percent increase in attendance
on conducted tours, a 103 percent increase in the average number of
visitors per tour, and a 134 percent increase in attendance at
interpretive demonstrations. At the same time the number of permanent
interpreters in the parks rose from 525 to 600, a 14 percent increase.
"Authorized increases in numbers of seasonal interpreters and greater
reliance on volunteer interpreters through the Volunteers-in-Parks
program have been insufficient to meet accelerating demands for
interpretive services," Bill Dunmire reported in 1975. "Gross
overcrowding at these presentations is the rule, and supervision by
permanent interpreters has become increasingly inadequate, resulting in
a deteriorating quality of the presentations."17
That year interpretive services were cut for budgetary reasons--a
discouraging development after the recent attention focused on
interpretation, but hardly unprecedented. "Interpretation is always
vulnerable during budget crunches, because de-emphasis in interpretive
services does not have the striking effect upon visitors that closing a
restaurant, a campground, or a gas station would have," Everhart had
noted in his report.18 And as the quality of personal
services had fallen, there was probably less reluctance to cut them.
In 1976 a distinguished state park administrator, William Penn Mott,
Jr., of California, expressed his concern about the contemporary thrust
of interpretation:
Interpretation must be taken out of the realm of entertainment. It
must become the serious business of education. I am not suggesting that
we eliminate entertainment, but all too often interpretive programs have
as their primary objective entertaining people. Entertainment should not
be the end product, but should be a means toward the end product, which
should be education.19
Responding to scrutiny from interested congressional committees, the
Service held a conference on cultural resource preservation and
interpretation problems at Harpers Ferry in January 1979. The conference
report reiterated complaints often heard during the decade:
The Service is receiving active criticism of its interpreters in
historical and archeological areas. Knowledgeable people have been
critical of living history programs, both as to accuracy and
appropriateness. Others have pointed out misinformation being
disseminated and the lack of depth in knowledge by interpreters of the
park story. Some parks emphasize secondary interpretive themes and
neglect or give short shrift to the park's primary theme. Often the park
uses expensive and complex technological visual devices requiring
technicians to maintain to interpret a relatively simple park story that
could be more effectively told with less complex devices or through
personal interpretation .... Many of the problems in park
interpretation can be traced to the adoption of the
communication-over-content concept, whereby the Service decided that an
interpreter did not need knowledge, but rather needed communication
skills.20
The conference recommended "the identification, recruitment and
career development of interpreters with academic backgrounds in American
history"; subject matter training for interpreters in need of it;
reallocation of funds from programs portraying minor themes to those
portraying major themes; critical reevaluation of "complex media
programs, the furnishing of historic structures, and other such costly
efforts"; and the assignment of a historian to the Division of
Interpretation in Washington to provide policy guidance and monitor
historical publications and programs throughout the
Service.21
In 1980 another study by Paul H. Risk blasted personal interpretation
in the Service's North Atlantic Region. Conditions in the urban parks
were especially bad:
Interpreters as well as their supervisors seem at a loss to
comprehend what they are there for .... Basic communications skills were
glaringly lacking .... [F]ar too many of the interpreters observed were
merely parroting raw information. They were all too often warm-blooded
tape recorders utilizing only that portion of the brain which deals with
cold facts.
Of the shift from subject matter experts to "communicators," Risk
wrote:
It has been said by some that the pendulum may have swung too far.
Interpreters are entering the field able to interpret almost
anything--excellent communicators--but knowing too little about any
specific subject to have anything upon which to exercise their skill. In
some cases this is true. But, it was certainly not an outstanding
problem in the sites visited. Rather, the experience was to find many
interpreters who had neither the subject matter expertise or
communication ability.22
That February Dave Dame, chief of interpretation in the Washington
office, shared his view on the status of interpretation with his
regional counterparts:
We all know that interpretation has never been fully utilized, funded
and supported as a major management tool. At no time is this more
apparent than during a period of severe fiscal constraint like we are
currently experiencing .... Somewhere along the line OMB, the
Department, WASO and/or Regional management, and many park
superintendents have decided that there is a lot of fluff contained in
this thing called interpretation.
Dame saw the best hope for increased support in programs tied closely
to resource protection, enabling interpretation to be justified to
management as essential.23
Dame repeated this call in his 1982 paper, "The Role and
Responsibility of Interpretation in the 1980's" (see pages 71-72). Like
Mott, he thought that too much stress had been placed on entertainment,
especially in some living history programs slightly related to park
themes. Interpretive objectives were often poorly coordinated with other
management objectives, indicating that interpretation was still on the
periphery in many parks' operations. In transmitting Dame's paper to the
field, Director Dickenson ascribed the decline of interpretation to the
growth of the National Park System combined with budget cuts, position
cuts, inflation, and a "series of special emphasis programs and
initiatives. As a result, he wrote, "our visitors are no longer
receiving either the quantity or quality of service they have a right to
expect from the National Park Service."24
Dickenson's complaint implied that there had once been some golden
age when visitors were receiving interpretation of ideal quantity and
quality. If there were, it apparently passed unremarked as such by
contemporaries in the business. Interpretation seems to have been
perpetually under siege, perpetually underfunded and short of personnel,
perpetually missing the mark in one way or another.
It is worth noting that interpretation's greatest critics have been
its practitioners. Good interpreters tend to be idealistic and
articulate --qualities conducive to vocal self-analysis. Interpretation
is also, by its nature, a very public activity, one in which any
shortcomings are clearly apparent. Thus, even when it is doing no worse
than behind-the-scenes program areas, it attracts more critical
notice.
In the 1980s the criticism is doubtless influenced by the stiffer
competition that park interpretation faces. Visitors to park programs
once could not expect equivalent experiences elsewhere. Now there are
popular television series like Nature and Nova on
scientific subjects and occasional historical productions of high
quality--all done with professional polish not easily matched by the
park interpreter. Today's more sophisticated audience is less likely to
be impressed with a merely competent performance, and those looking
critically at interpretation tend to apply a higher standard of
judgment. Even if park interpretation is no worse than it used to be,
its position has probably fallen somewhat relative to other interpretive
opportunities available to the public.
Is interpretation worse than it used to be? From recent critics, one
would think so. From a historical perspective, one is less sure. It is
well, in any event, that the criticism continues, stimulating that
improvement for which there is always room.
APPENDIX
In reply refer to:
R1815 WASO-N
UNITED STATES
DEPARTMENT OF THE INTERIOR
NATIONAL PARK SERVICE
Washington 25, D.C.
FO-54-53
April 23, 1953
Memorandum
To: All Field Offices
From: Director
Subject: Securing Protection and Conservation Objectives Through
Interpretation
Area Operation recommendation #95 relating to interpretation as an
offensive weapon in preventing intrusion and adverse use of areas
administered by the Service was approved on December 18, 1952. The
present memorandum defines more specifically the objectives of this
recommendation, it attempts to place this protection theme in its proper
perspective in relation to the interpretation of natural and historic
features, and suggests ways in which this program may be put into
effect.
A. BASIS FOR PRESERVATION AND PROTECTION THROGH
INTERPRETATION
The Interpretive program serves the two basic objectives of the
Service as defined in the Act of August 15, 1916 establishing a National
Park Service. These purposes are: To provide for the enjoyment of areas
administered by the Service, and to use and conserve them so as to leave
them unimpaired for the enjoyment of future generations. The
first of these objectives is served directly as the interpretive
program provides for the visitor the background of information necessary
for his fullest understanding, enjoyment, and appreciation of these
areas. It is the second of these basic objectives - conservation
and protection - that is the subject of this memorandum. The
interpretive program has a real obligation and opportunity based upon
law and policy, to contribute to the preservation of the areas as well
as to their enjoyment by the public. The present concern is the manner
in which the interpretive program may serve the conservation and
protection objective.
B. WAYS IN WHICH INTERPRETATION AIDS PARK CONSERVATION
1. It gives the visitor the facts of nature and history.
The importance of interpretation of nature and history per se as
a factor in park conservation is not to be discounted. While the
primary objective is service to the visitor, park conservation is served
concurrently. The process is very simple - YOU are most
interested in and concerned about those things with which you are most
familiar and in which you are most experienced. The park visitor is no
different. Give him sufficient understanding of the features and values
of parks and monuments, and lead him to identify himself with the park
through his own experiences, and he then has the knowledge to understand
the problems of park conservation, and a personal interest that will
lead him to identify himself with the park through his own experiences,
and he then has the knowledge to understand the problems of park
conservation, and a personal interest that will lead him to do his part
in their proper use and conservation. In brief, the objective is:
protection through appreciation, appreciation
through understanding, and understanding through
interpretation.
2. It gives the visitor some guiding principles of park
management. Interpretations of facts are usually pattered by
previous knowledge, or prejudices. A forest scene may suggest lumbering
quite readily as a forest recreation. To lead the visitor into an
interest in and understanding of park objectives, as contrasted
with other perhaps more familiar patterns of thinking about land
resources and use, he must be given a background of park philosophy as
well as a background of natural history. The origin and growth of the
national park idea; the principles, policies, and objectives of national
park use; some of the obstacles encountered in attaining those
objectives; how a park is managed - all of these are part of the
background of national parks and monuments that the visitor must have
for full understanding. Interpretation provides the facts of
natural history and history, but is not complete until it relates
those facts to the use and conservation objectives of parks and
monuments.
3. It points out specific ways in which the visitor should
participate, to his own greater benefit, in proper park use and
conservation. The application of general principles to specific
situations is not easy for most people. They approve of the principle
that it is fine to have bear and deer in their natural environment, but
do not see that hand-feeding of the animals is a violation of that very
principle. The visitor often requires some specific instructions
regarding his own behavior. Fire prevention, proper relationship of man
and wildlife, protection of geyser and cave formations, cleanliness of
camp, trail, and road-side, good and safe outdoor behavior, are among
the things that can be treated directly, using specific examples, in the
interpretive program. Officials of each area will need to survey their
own program and problems to determine which matters of this kind need to
be and can feasibly be presented. In this, as in all else, the visitor
should be given not and admonition, a warning or a mere statement of
rule or regulation, but a clear relation of the matter to the facts of
natural history. Tell him why: If you convince him of the
soundness of your reasons, he will be more likely to comply.
4. It uses examples from the park and its environs to
illustrate lessons in park use and conservation. Facts are truths,
principles are guides, but an interpretation is a pattern of thought, an
hypothesis. Demonstrate by example that the pattern is sound. Following
are examples of demonstrable situations.
(a) Predator control has resulted in injury to game and ranges.
(b) Once overgrazed, Yakima park has not fully recovered in 35
years.
(c) Olympic and Rainier stand in sharp contrast to the deteriorated
scenic quality of surrounding cutover areas.
(d) Wilderness and wildlife resources of Glacier National Park are
values which must be accounted for in determining costs of dams on the
North Fork.
(e) Sequoia, Kings Canyon, and Yosemite watersheds as they exist
today are indispensable to San Joaquin Valley economy.
(f) Flood and silt from Green River adversely affect Mammoth
Grove.
(g) Hetch Hetchy Valley is badly needed for recreational use today,
but it is unavailable.
(h) Grasslands of Mesa Verde, Big Bend, Wind Cave, and Petrified
Forest are reference plots, invaluable in the study of the restoration
of neighboring range lands.
These are but a few of the illustrations, drawn from the park scene,
easily appreciated by the visitor, that can be used to dramatize and to
give purpose to the principles of park use and conservation.
5. It identifies major continuing threats to park
integrity. In the long run, park protection will not be
accomplished merely by enlisting the cooperation of the park visitors
while they are in the areas. Fires can be controlled, meadows restored,
formations guarded, and ruins stabilized, and yet park values may be
lost through encroachment form the outside. The park visitor, a citizen
and part owner of the System, has the right to know that what he values
and enjoys today can be lost to Dams, power developments, lumbering,
grazing, hunting, mining encroachments and the like are a continuing
dander to the whole national park idea. There are always existing
threats of such encroachments. Alternates, involving proper use of
non-Service lands, usually exist. Service officials should be informed
on these matters so that the facts may be presented as occasions arise.
The interpretive program, as a rule, cannot deal with each threatened
encroachment in detail, but it is proper, and perhaps even an
obligation, that the interpretive program identify in appropriate ways
current threats. This can be done without argument, without stating
conclusions, and without making strong recommendations. If the
interpretive program prepares the ground by developing an interest and
knowledge of park values and an awareness and appreciation of park
objectives, it can be anticipated that the visitor will himself react
favorably to information on existing threats of encroachment.
C. PLANNING THE CONSERVATION ASPECTS OF AN INTERPRETIVE
PROGRAM
Some of the aspects of the program outlined herein are now in effect
in the field. There are many gaps, however, and what is done is largely
without coordinated direction. Following are some suggestions that may
be helpful in analyzing and giving force and direction to such a program
in an area:
1. Survey the possibilities. What general
principles, policies, and objectives best fit into the local area
interpretive theme? What specific park use or conservation
problems of local importance can be pointed out? What object
lessons from the area can be used to illustrate problems of land use
or conservation? What dangers of encroachment to this or other
Service areas can be identified concurrently with the local area
interpretation?
These questions will suggest those items which should be planned for
coverage in the interpretive program. Specific items, falling logically
within the scope of the area interpretive theme, are preferable to an
attempt at broad, general, all-inclusive coverage.
2. Plan the method of treatment. Just as a balanced
interpretation of natural and human history is planned, plan also how,
when, and where each phase of the conservation theme defined above will
be handled. Which items can be presented as a part of the existing talk
or guided trip program? Do any of the items suggest exhibit treatment?
Do existing exhibit labels identify the facts of the conservation? Do
the area publications treat of the protection or conservation of the
specific subject discussed? The answers to these questions will suggest
the place of each conservation item in the area interpretive program.
3. Assign responsibility. Tie the conservation items to
specific activity assignments. A talk on wildlife, for example, is a
logical place to explain wildlife policy. Make this phase of
conservation, then, a definite part of a wildlife lecture assignment, or
of a bird walk. There is one very important factor to consider in
making such assignments. More than in any other phase of planning, the
varied capabilities of the interpreters must be considered. Most men
can relate park history and development, most can outline general park
objectives, and can make specific mention of local protection and park
use problems. Greater experience and background is required to
effectively interpret the local land use and conservation case
histories, but the greatest care must be exercised in making assignments
in which there is a possibility of misinterpretation of Service policy,
practice, or intent, or of attitudes and relationships with industry or
other agencies. Comparatively few seasonally employed interpreters may
be judged sufficiently experienced and grounded in park policy, and of
sufficient skill and tact to venture into this broader field. Be fully
aware of the capabilities of each interpreter, and never exceed their
limitations in your assignments or expectations.
D. SOME CAUTIONS AND ADVICE
1. The interpretive program deals in the facts of natural and
human history. The interpretation of the park scene is still the
basic job. Interpret the natural or historic scene, but give that
interpretation a conservation implication. Make the facts of nature and
history tell the conservation story, but keep the conservation theme in
balance with the interpretation of natural and human history.
2. Conservation interpretation invites logical reasoning.
Do not preach, lecture, argue, editorialize, or labor to convince, and
do not overdramatize. Casual and simple statements of facts and
principles, presented naturally, simply, and positively, is effective,
but a labored effort to convince will defeat this purpose. Avoid
personal opinion, but make the facts of natural history point to their
own conclusion.
3. Conservation interpretation is brief and specific.
Select a few points, a few examples, and stress these, and let the
entire conservation treatment occupy but an exceedingly small part of
any presentation. A few planned words at the right time are sufficient.
4. Conservation interpretation is fair. Avoid criticisms
of industry or of other agencies, and do not purposely disregard facts
that may be favorable. Dams, power developments, irrigation systems,
lumber, minerals, and grass are all required by modern civilization.
Recognize that such development and use is necessary, and that other
agencies function quite properly in the fields of such use and
development. At the same time emphasize that the national parks and
monuments are not the proper places for that type of land use.
Lumbering, power developments, mining, grazing, and the like are foreign
to the entire use concept of national parks and monuments, and are
activities which have the power to completely nullify recreational and
inspirational values of these areas.
5. The conservation interpretation objective is a simple
one. That objective is: to give the visitor a personal knowledge of
park and monument values, such an appreciation pf park principles and
objectives, and such an awareness of his own responsibility, that he may
take intelligent action, whether it concerns his own behavior in the
parks, or whether it involves other action after he leaves. Every
citizen must formulate his own conclusions on conservation matters, but
he is entitled to know the facts, principles, and specific situations
affecting conservation as they may be observed and interpreted in a
national park or monument.
Conrad L. Wirth
Director
841
1041
40187 Inter-Duplicating Section, Washington, D.C.
(PDF enlargement)
ILLUSTRATIONS
Archeologist J. Walter Fewkes outside ranger station
converted to museum, Mesa Verde National Park, 1916. |
New museum at Mesa Verde built 1923-1925; 1929 photo. |
Director Horace M. Albright at dedication of Memorial Mansion,
George Washington Birthplace National Monument, May 14, 1932. |
NPS Officials with Educational Advisory Board, Feb. 27,
1933. Left to right sitting: Harold C. Bryant, Waldo G. Leland, Hermon
C. Bumpus, Frank R. Oastler, Horace M. Albright, W.W. Campbell;
standing: Verne E. Chatelain, Earl A. Trager, Laurence Vail
Coleman. |
Two generations of outdoor exhibits above: Obsidian
Cliff "shrine" at Yellowstone National Park, built 1931 (1936 photo); below:
orientation panels at Fredericksburg and Spotsylvania County Battlefields
Memorial National Military Park, c. 1965.
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Exhibit preparation above: model laboratory at
Fort Hunt, Virginia, c. 1935; below: Edward J. Bierly completing panel
for Everglades Nationl Park, 1957.
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Temporary interpretive facilties above:
campground museum at Glacier National Park, 1932; below: entrance
station at Vicksburg National Military Park with staff ready to
lead auto caravan tours, 1934.
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Freeman Tilden in Rock Creek Park, 1969. |
NEED program activity in Prince William Forest Park, 1968. |
Living history above: Musket firing at Morristown
National Historical Park, 1973 (reconstructed soldiers' huts in background);
below: cooking in reconstructed slave cabin, Booker T. Washington Monument,
1974.
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Interpretive innovations: Historian George E. Davidson
of Edison National Historic Site with his mobile interpretive unit, a
converted mail van, 1971; "ghost" reconstructions at Franklin Court,
Indepdendence National Historical Park, 1975.
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